JENNIFER PRIDE ROSE
Rocklin,CA
Summary
Strategic and results-oriented retail leader with extensive multi-unit management experience driving operational excellence, team development, and brand growth across diverse markets. Proven ability to lead high-volume stores and districts through KPI alignment, talent optimization, and scalable business processes. Recognized for cultivating top-performing teams via structured onboarding, succession planning, and servant leadership. Adept at guiding multiple store locations to exceed performance goals through hands-on coaching, cross-functional collaboration, and a commitment to transparency and accountability.
Overview
25
25
years of professional experience
Work History
Store Team Leader
Aerie & OFFLINE Side by Side
07.2020 - Current
- Supervise 11 Managers and 75 Associates in $5.5M SBS location
- Reduced shrink, improved profit margins, and ensured strong financial performance
- Delivered positive P&L through strategic operations and budget oversight
- Promoted 12 leaders via succession planning and competency-based talent development
- Led process optimization and training workshops to elevate team capabilities
Multi Unit Store Manager
White House Black Market
11.2019 - 07.2020
- Ranked Top 10 in Company Comp performance; drove consistent revenue growth
- Achieved Top 5 Dress Comp performance nationwide through strategic merchandising and team execution
- Served as District Trainer & Recruiter, leading onboarding and talent pipeline initiatives
- Led District training workshops focused on performance elevation and profit optimization
Store Manager
Starbucks
02.2019 - 11.2019
- Delivered consistent comp performance through strategic planning and team alignment
- Developed and implemented a localized training & development guide to elevate leadership capabilities
- Promoted 2 Leaders to Assistant Store Manager and advanced 2 high-potential Partners to leadership roles
Interim District Manager
White House Black Market
11.2018 - 02.2019
- Managed 3 store locations as Store Manager in different cities and oversaw 13 stores as Interim District Manager during peak Q4 season
- Led full-cycle recruiting and training across district-level roles, fostering high-performing teams
- Strengthened field leadership through weekly alignment calls and monthly development meetings
- Achieved positive comp growth November–January while serving as Interim District Manager
- Collaborated with Store Managers to ensure accurate and successful year-end inventories
Multi Unit Store Manager, District Training Manager
White House Black Market
10.2014 - 02.2019
- Recruited, hired, and trained full teams across multiple locations and cities, including the successful launch of Valley Fair store
- Controlled expenses across 3–4 locations by optimizing schedules and driving productivity through selling behaviors
- Served as District Trainer and Recruiter, facilitating talent pipelines and promoting internal mobility
- Spearheaded multiple internal promotions across stores and roles, fueling succession and team development
- Led district-wide training workshops to boost associate performance and drive district profitability
Store Manager
Old Navy
02.2014 - 09.2014
- Directed a $10M business with oversight of 110+ employees and 10 managers, driving operational excellence
- Delivered double-digit comp growth across two consecutive quarters through strategic execution and team engagement
- Developed and implemented a 30-day SMART Action Plan to successfully train Assistant Manager into Store Manager role
- Ranked #1 in District Comp Performance on Dollar Flip Flop Day, achieving a double-digit sales increase through planning and team coaching
Floating Multi Unit Store Manager
Charlotte Russe
07.2012 - 02.2014
- Designated visual flagship location for the brand; contributed innovative visual solutions for upcoming floorsets
- Traveled to corporate headquarters to support and collaborate with the visual merchandising department
- Oversaw 3 locations across different cities while managing new store opening logistics and staffing
- Opened new location 2 days ahead of schedule and exceeded Sales Plan by 200%, setting a district benchmark
- Achieved multiple internal promotions across leadership roles, accelerating succession planning and retention
Store Team Leader
Aerie
10.2011 - 06.2012
- Elevated underperforming store from bottom company-wide ranking to Top 5 by fiscal year-end through targeted operational strategies and team development
- Led sales training initiatives focused on product expertise, customer engagement, and follow-up tactics, resulting in sustained comp growth
- Built strong District-level partnerships with Store Team Leaders across multiple cities/states to share best practices and drive collaborative success
- Championed succession planning by developing internal talent for upward mobility—created a domino effect of internal promotions across locations
- Achieved #1 District performance in Bra category, increasing both comp sales and margin leverage through focused metric-based execution
Store Manager & District Training Manager
Victoria's Secret
11.2009 - 10.2011
- Directed a $12M business with oversight of 125 associates and 12 leadership team members, ensuring consistent execution of brand and operational standards
- Served as District MIT (Manager In Training) program leader, preparing one associate per store for Sales Leader advancement, fueling succession strategy
- Delivered double-digit comp growth YOY, leveraging KPI analytics and strategic performance coaching
- Earned multiple corporate recognition awards, resulting in travel incentives for both self and team
- Achieved #1 Region & District Comp Performance YTD 2010, demonstrating high-impact leadership and sales innovation
Store Manager
Family Christian
11.2007 - 09.2008
- Delivered consistent month-over-month comp sales increases throughout entire tenure, driving profitability and performance benchmarks
- Promoted to high-opportunity location with directive to elevate sales and achieve aggressive Sales Plan goals, which were met or exceeded
- Facilitated internal promotion through SMART Action Planning, coaching talent for elevated leadership readiness and succession planning
Retail Store Manager
Cracker Barrel
03.2005 - 11.2007
- Served as #2 executive leader and Retail Store Manager of a $50M multi-channel business, driving operational and financial excellence
- Achieved the lowest shrink rate in location's 14-year history, demonstrating exceptional loss prevention leadership and inventory control
- Cultivated cross-industry partnerships with restaurant leaders, aligning support strategies through collaborative meetings and process understanding
- Maintained robust community business relationships with hospitals and real estate professionals to drive traffic and sustain performance in seasonal lulls
- Earned #1 District Comp Sales Performance in both 2005 and 2006, setting a benchmark for fiscal achievement and team execution
Co-Manager/Store Manager
Express
10.2000 - 02.2005
- Directed $8M dual-gender business transformation, overseeing the largest re-grand opening in company history at that time
- Led recruitment, onboarding, and cross-training of associates across two distinct brands, driving sales synergy and operational flexibility
- Earned recognition as Top Store Manager in Brand (winner once, two-time nominee), and Top Co-Manager (winner once, nominee once)
- Fostered internal talent mobility, driving multiple promotions across leadership roles to support succession planning
- Served as designated District Training Store, mentoring and developing future leaders for surrounding locations
Skills
- Store operations across multi-unit locations
- Coaching, mentoring & team development
- Recruitment, hiring & talent retention
- Sales analysis & performance strategy
- Loss prevention & shrink control
- Profit management & financial oversight
- District reporting & KPI tracking
- Team building & culture leadership
- Merchandising strategy & execution
- Multitasking & prioritization
- Time management & delegation
- Problem-solving & issue resolution
Timeline
Store Team Leader
Aerie & OFFLINE Side by Side
07.2020 - Current
Multi Unit Store Manager
White House Black Market
11.2019 - 07.2020
Store Manager
Starbucks
02.2019 - 11.2019
Interim District Manager
White House Black Market
11.2018 - 02.2019
Multi Unit Store Manager, District Training Manager
White House Black Market
10.2014 - 02.2019
Store Manager
Old Navy
02.2014 - 09.2014
Floating Multi Unit Store Manager
Charlotte Russe
07.2012 - 02.2014
Store Team Leader
Aerie
10.2011 - 06.2012
Store Manager & District Training Manager
Victoria's Secret
11.2009 - 10.2011
Store Manager
Family Christian
11.2007 - 09.2008
Retail Store Manager
Cracker Barrel
03.2005 - 11.2007
Co-Manager/Store Manager
Express
10.2000 - 02.2005
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