Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jennifer Prigge

Ramsey,MN

Summary

Dynamic professional with a proven ability to thrive under pressure while effectively managing time and coordinating employee work schedules. Maintains 100% accountability in high-stress environments, ensuring seamless operations and productivity. Proficient in Microsoft Office and previous versions, with a solid background in fostering positive customer and employee relations. Exceptional communication skills enhance clear and concise interactions within the workplace, promoting collaboration and team effectiveness.

Overview

20
20
years of professional experience

Work History

Key Holder

Bath & Body Works
09.2018 - 01.2022
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Organized and ran all floor sets.

Travel Agent

Cruise Holidays of Wichita
10.2016 - 03.2020
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
  • Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
  • Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.

Center Director

KinderCare Learning Center
01.2010 - 01.2015
  • Supervised a center of 13 staff and up to 100 children
  • Maintained staff and student files according to Kansas Health Department
  • Responsible for collecting fees from families
  • Responsible for entering new staff and children into computer
  • Worked closely with upper management to adhere to company standards and polices
  • Responsible for staff schedules and staying within allotted hours
  • Gave tours to potential families
  • Planned center events to market outside of KinderCare
  • Hired and trained staff

SchoolAge Director

Creation Station
01.2008 - 01.2010
  • Created and implemented SchoolAge program for center
  • Created lesson plans
  • Maintained children files
  • Responsible for center when upper management was absent
  • Followed Kansas Health Department regulations

Assistant Director

KinderCare Learning Center
01.2002 - 01.2008
  • Provided training for center staff
  • Fill in classrooms and kitchen when needed
  • Responsible for food program
  • Payroll
  • Responsible for center when Director was gone

Education

Elementary Education

Wichita State University
Wichita, Kansas

Associate - Elementary Education

Cowley Community College
Wichita, Kansas

High School Diploma - undefined

Derby High School
Derby, Kansas

Skills

  • Customer service
  • Cash handling
  • Cash handling accuracy
  • Training and mentoring

Interests

  • Avid Reader
  • Homeschooling my children
  • Teaching at a local Co-op
  • Cooking
  • Spending time with my family
  • Caring for my chickens

Timeline

Key Holder

Bath & Body Works
09.2018 - 01.2022

Travel Agent

Cruise Holidays of Wichita
10.2016 - 03.2020

Center Director

KinderCare Learning Center
01.2010 - 01.2015

SchoolAge Director

Creation Station
01.2008 - 01.2010

Assistant Director

KinderCare Learning Center
01.2002 - 01.2008

Associate - Elementary Education

Cowley Community College

High School Diploma - undefined

Derby High School

Elementary Education

Wichita State University

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