- Regularly practice mindfulness and meditation for overall wellness.
- Participating in fundraising events to support local charities, schools, or community projects.
- Enjoy experimenting with different ingredients and flavors in the kitchen.
- Knitting and Crocheting
- DIY and Home Improvement
- Youth mentor, providing guidance and support to empower the next generation of leaders.
- Youth Development Programs
- Offering time and support to shelters for the homeless, women, and animals.
- Sharing travel tips, recommendations, and insights with fellow enthusiasts.
- Gardening
- Food Tourism
- Mindfulness Practices
- Growing herbs, vegetables, or fruits in home gardens.
- Kayaking
- Adventure Travel
- Passionate about balancing physical health with mental and emotional wellness.
- Food justice advocate, working to address food insecurity and promote access to healthy, affordable food.
- I like trying new recipes and food trends.
- Road Trips
- Reiki energy alignment level Master in training
Hi, I’m
Jennifer Prior
Family Mentor
Bloomington,IN
Summary
Dynamic mental health professional with extensive experience at Centerstone of Indiana, specializing in crisis intervention, youth, and family services. Proven ability to enhance client satisfaction through motivational interviewing and trauma-informed care. Adept at fostering relationships and implementing effective therapeutic interventions, resulting in improved individual and family dynamics with successful outcomes.
Professional liaison professional with proven track record in bridging communication gaps and enhancing collaborative efforts. Adept at managing relationships and ensuring smooth project execution through strong organizational skills and strategic planning. Recognized for commitment to team success and adaptability in dynamic environments.
Overview
9
years of professional experience
7
Certifications
Work History
Centerstone Of Indiana
Community Mental Health Liason
11.2024 - Current
Job overview
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Supported organizational growth through active participation in networking events, conferences, and professional associations.
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
- Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
- Successfully communicated with entities inside and outside of business.
- Managed complex schedules to coordinate travel, meetings, and events for executive leadership teams.
- Proactively identified potential challenges or roadblocks within projects, formulating contingency plans to ensure success.
- Collaborated closely with department heads to identify opportunities for process improvement initiatives.
- Gathered, organized and input information into digital database.
- Evaluated customer needs and feedback to drive product and service improvements.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Generated reports detailing findings and recommendations.
Centerstone Of Indiana
Crisis Intervention Specialist
11.2024 - Current
Job overview
- Developed strong rapport with clients, establishing trust and fostering open communication channels.
- Mentored new team members on best practices within the field of crisis intervention, enhancing their skills and knowledge base.
- Increased client satisfaction with thorough assessments and tailored intervention plans.
- Maintained accurate records and documentation in compliance with regulatory requirements, ensuring seamless service delivery.
- Established partnerships with local organizations that resulted in increased referral networks for clients requiring additional support services.
- Member of on-call emergency response team for crisis intervention within facility.
- Collaborated with multidisciplinary teams to ensure comprehensive support for clients during crisis situations.
- Prevented potential crises by proactively identifying triggers and risk factors in clients'' lives.
- Provided emotional support to clients, enabling them to better cope with challenging situations.
- Reduced crisis response time by implementing streamlined communication protocols between team members.
- Served as a liaison between clients and other service providers, coordinating care plans efficiently.
- Evaluated intervention effectiveness by tracking outcomes and adjusting strategies as needed, leading to more successful resolutions over time.
- Supported families in understanding their loved ones'' needs during times of crisis, promoting better engagement in the healing process.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Conversed with individuals in crisis which called or texted hotline for assistance.
- Documented risk to each client and context of concerns.
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Assisted in development and implementation of relapse prevention strategies.
- Offered supportive counseling and crisis intervention to individuals in crisis.
- Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
- Collaborated with mental health professionals to coordinate comprehensive care for clients.
- Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
- Educated clients and families about dangers of substance abuse and addiction.
- Maintained client records to document assessment, treatment plans and progress.
- Interviewed clients, reviewed records and conducted assessments to evaluate mental or physical condition of clients or patients.
- Devised and enhanced treatment strategies to promote continued progress.
- Conducted comprehensive assessments of clients to develop individualized treatment plans.
- Utilized motivational interviewing techniques to increase client engagement in treatment.
- Implemented evidence-based interventions for substance abuse treatment.
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
- Collaborated with counselors, physicians and nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
Youth Villages
Family Intervention Specialist
06.2023 - 12.2023
Job overview
- Educated parents on effective parenting strategies, leading to improved parent-child relationships and reduced conflict.
- Monitored progress of families through regular check-ins and evaluations, adjusting intervention plans accordingly for optimal results.
- Improved family relationships by conducting comprehensive assessments and identifying root issues.
- Helped students make appropriate, healthy choices and grow academically through targeted strategies.
- Advocated for children''s well-being in court proceedings, ensuring their best interests were represented during custody disputes or other legal matters.
- Reduced instances of child removal from homes by providing stability-focused interventions for at-risk families.
- Facilitated group therapy sessions for families, fostering a supportive environment to share experiences and resources.
- Provided crisis intervention services to de-escalate tense situations within families and prevent further harm or conflict.
- Utilized motivational interviewing techniques to help clients identify their goals, strengths, and areas for improvement within family dynamics.
- Implemented evidence-based practices in all interventions to ensure the highest possible success rates for lasting change in family dynamics.
- Enhanced communication skills among family members by facilitating open discussions and teaching active listening techniques.
- Built trust with resistant clients through empathetic listening and non-judgmental engagement, ultimately increasing participation in interventions.
- Served as a liaison between families and schools, ensuring effective communication for children''s academic and social success.
- Utilized formal and informal assessment strategies to monitor student progress in specialized treatment programs.
- Conducted ongoing professional development activities to stay current on latest trends and research in family therapy approaches.
- Developed tailored intervention plans for each family to address specific challenges and promote healthier dynamics.
- Collaborated with multidisciplinary teams, including social workers and therapists, to ensure holistic support for families.
- Promoted self-sufficiency in families by teaching problem-solving skills and empowering them to address future challenges with confidence.
- Designed creative therapeutic activities that encouraged self-expression for both children and adults within the family unit.
- Maintained detailed case notes and documentation, contributing to accurate reporting of program outcomes and efficacy measures.
- Offered mentorship and guidance to new Family Intervention Specialists, sharing best practices and lessons learned from prior experience.
- Coordinated with community organizations to connect families with additional support services and resources as needed.
- Documented data and completed accurate updates to case records.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Developed and implemented programs to support children's mental health and well-being.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Developed and implemented strategies to reduce and prevent family conflict.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Worked with educational team to develop Individual Education Plans (IEPs) for students.
- Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
Noom, Inc
Health and Wellness Coach
12.2018 - 04.2021
Job overview
- Served as a positive role model for clients, embodying the principles of health and wellness through personal habits and behaviors.
- Developed care plans and agendas for clients based on individual health concerns and advised on specific diet and exercise plans.
- Promoted healthy lifestyle changes by designing tailored exercise programs for clients based on individual needs and abilities.
- Evaluated client progress regularly, adjusting plans as necessary to optimize results and maintain engagement.
- Reduced stress levels in clients by teaching mindfulness techniques and incorporating relaxation practices into coaching sessions.
- Implemented creative strategies for overcoming common barriers to change such as time constraints or financial limitations faced by clients.
- Collaborated with medical professionals to ensure holistic care for clients with chronic conditions or specialized needs.
- Established strong relationships with clients, fostering trust and open communication throughout the coaching process.
- Continuously expanded knowledge in the field of health and wellness through professional development courses, certifications, and conferences.
- Strived to eliminate high-risk behavior through education, diet, exercise, stress reduction and clean living for clients.
- Coordinated with other healthcare providers to incorporate multiple aspects of clients' health into wellness plan.
- Managed client records meticulously, maintaining confidentiality while ensuring easy access to essential information during coaching sessions.
- Increased client motivation to achieve their goals through regular check-ins, progress tracking, and positive reinforcement.
- Empowered clients to take control of their health through education on disease prevention and management strategies.
- Conducted initial interviews with clients to find measured baseline for BMI, cardio tolerance, and strength.
- Provided exceptional customer service that resulted in high levels of client satisfaction, leading to increased referrals from existing clients.
- Identified injuries and advised clients to seek medical attention from other healthcare providers.
- Improved client wellness by creating personalized health plans and providing ongoing support.
- Utilized various assessment tools to measure client progress objectively, ensuring data-driven decision-making in plan adjustments.
- Maintained client records for future use and for reference by other healthcare providers.
- Adapted coaching approaches for diverse populations, ensuring a culturally sensitive and inclusive practice.
- Understood client limitations based on medication or physical disabilities while building exercise plans.
- Built strong relationships with members to promote health, wellness and available services.
- Monitored, tracked, and reported on individual progress with wellness plans.
- Created and submitted weekly team and agent reports.
- Provided individual health coaching to help clients optimize personal choices.
- Enhanced team performance against goals by coaching and motivating clients.
- Conducted health screenings and assessments to identify health needs and risk factors for individuals and communities.
- Collaborated with other healthcare professionals to design and deliver health education services to clients.
- Monitored health trends and data to identify health concerns and develop related health education initiatives.
- Continually improved knowledge, skills, and performance based on feedback and self-identified professional developmental needs.
- Promoted available resources and connected individuals with services.
Scan, Inc.
Fatherhood Engagement Specialist
08.2017 - 11.2018
Job overview
- Proactively identified potential challenges or roadblocks and devised strategies for overcoming them, ensuring project success.
- Conducted regular follow-ups with clients to ensure satisfaction and address any concerns that may arise.
- Built strong relationships with clients through active listening and empathy, resulting in increased loyalty and retention.
- Monitored and evaluated impact of engagement activities, making data-driven adjustments to strategies.
- Cultivated positive community image by promptly addressing concerns and feedback.
- Continuously sought opportunities for professional growth by attending workshops, webinars, and training sessions relevant to the role of an Engagement Specialist.
- Collaborated with cross-functional teams to develop innovative strategies for improving customer engagement.
- Contributed ideas during brainstorming sessions aimed at enhancing overall customer experience through innovative approaches to engagement initiatives.
- Coordinated with other departments within the organization when necessary, fostering an environment of collaboration towards shared objectives related to customer success.
- Provided ongoing support to clients throughout their journey, fostering long-lasting partnerships built on trust and mutual understanding.
- Conducted comprehensive market research to identify new engagement opportunities, enhancing community outreach efforts.
- Facilitated partnerships with local organizations, expanding reach of engagement initiatives.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Met customer call guidelines for service levels, handle time and productivity.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- I provided comprehensive social services to Fathers and their families to assist them in gaining the skills and establishing an environment necessary to gain and maintain custody of their children. I provided coaching in psychoeducation, social-emotional, parenting, child development, judicial requirements, employment, housing, self-care, and accessing community resources and support.
The Bowen Center
Youth and Family Rehabilitative Services Provider
09.2016 - 08.2017
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- I provided rehabilitative, evidence based therapeutic coaching services for at risk and on spectrum youth and their families including but not limited to: social-emotional skills, family dynamics, accessing community resources, navigating school and community, family relations, child development, parenting skills, employment, hygiene, sex education, peer relations, among others.
Education
Capella UniversityMinneapolis, MN
Master of Science from Licensed Clinical Mental Health Counseling
05.2001
Trine UniversityAngola, Indiana, IN
Bachelor of Science from Psychology
05.2001
Skills
Cognitive behavioral therapy
Certification
Trauma Informed Care
Interests
Timeline
Motivational Interviewing
12-2025
Trauma Informed Care
06-2025
Crisis De-Escalation
03-2025
ACES
03-2025
Poverty
03-2025
Crisis Prevention Intervention
02-2025
Community Mental Health Liason
Centerstone Of Indiana
11.2024 - Current
Crisis Intervention Specialist
Centerstone Of Indiana
11.2024 - Current
Building resiliency, creative counseling for difficult students, promoting student success via the ecological model
06-2024
Family Intervention Specialist
Youth Villages
06.2023 - 12.2023
Health and Wellness Coach
Noom, Inc
12.2018 - 04.2021
Fatherhood Engagement Specialist
Scan, Inc.
08.2017 - 11.2018
Youth and Family Rehabilitative Services Provider
The Bowen Center
09.2016 - 08.2017
Capella University
Master of Science from Licensed Clinical Mental Health Counseling
05.2001
Trine University
Bachelor of Science from Psychology
05.2001