Jennifer Proctor
Denver,CO
Summary
Accomplished Administration Assistant with a proven track record at Westminster Public Schools, enhancing office efficiency and accuracy through expert calendar management and administrative support. Skilled in data entry and fostering positive workplace culture, I significantly streamlined processes and improved team morale. Demonstrates exceptional organizational and interpersonal abilities, ensuring seamless operations and superior service.
Overview
3
3
years of professional experience
Work History
Administration Assistant
Westminster Public Schools
06.2024 - Current
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
- Recorded expenses and maintained accounting records.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Streamlined office processes by implementing efficient organizational strategies and time management techniques.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Assisted human resources department in maintaining up-to-date personnel records by collecting relevant documentation from employees periodically.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Maintained inventory of office supplies and placed orders.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Intake Coordinator
Optimal Hospice
08.2021 - 06.2024
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Enhanced patient satisfaction with timely and accurate information during the intake process.
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Contributed to a positive work environment through effective teamwork and open communication among colleagues.
- Developed strong relationships with referral sources, resulting in increased referrals for services provided by the organization.
- Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Managed high-volume caseloads efficiently while maintaining strong attention to detail throughout each case''s progression.
- Ensured regulatory compliance by maintaining up-to-date records and documentation.
- Trained new staff members on intake procedures, contributing to a well-prepared team.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Coordinated interdisciplinary communication for smoother transitions between care providers.
Education
High School Diploma -
Denver West High School
Denver, CO05-1998
Skills
- Office administration
- Administrative support
- Data entry
- Word processing
- Scheduling
- Telephone reception
- Confidential document control
- Bookkeeping
- Calendar management
Timeline
Administration Assistant
Westminster Public Schools
06.2024 - Current
Intake Coordinator
Optimal Hospice
08.2021 - 06.2024
High School Diploma -
Denver West High School
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