Microsoft Suite
Jennifer Proctor
Franklin,NC
Overview
25
25
years of professional experience
4
4
years of post-secondary education
Work History
Medical Assistant/Practice Specialist
Mission Health Care
Franklin, NC
12.2022 - Current
- I communicate with pharmacies, therapists, patients, and providers and problem-solve
- I perform tasks for the medical provider, including ECG, ear lavages, shots, UA's, COVID, strep, and flu tests
- I perform patient intakes, including vitals, documenting current medication lists, health history, and depression screening
- I perform clerical duties in the front office, including prior authorizations, scheduling, collecting money, phone operations, and solving patient billing issues
Lead Teacher
Trimont Christian Academy
Franklin, NC
04.2014 - 12.2022
- I aided in and monitored children's cognitive and emotional growth development
- I counseled children and parents through a variety of situations
- I used behavior modification and positive reinforcement skills with both children and parents
- I organized meetings, the classroom, and events involving children and/or parents
Med-tech
Chestnut Hill
Highlands, NC
12.2005 - 08.2009
- I ensured the medication charts were current and administered medication to residents
- I ordered medication and took in medication deliveries from the delivering pharmacy
- I organized and carried out activities for the residents
- I helped residents with activities of daily living and was a companion when they needed someone to talk to
Lead Supervisor
High Point Place
High Point, NC
06.2000 - 12.2005
- I was a supervisor and delegated job duties
- I maintained a clean, stocked med cart with an accurate count of controlled substances
- I organized patient move-ins, including the paperwork
- I communicated with doctors, pharmacies, family members, and the residents regarding their care
Timeline
Medical Assistant/Practice Specialist
Mission Health Care
12.2022 - Current
Bachelor of Science - Developmental Psychology
Liberty University
08.2021 - 03.2025
Lead Teacher
Trimont Christian Academy
04.2014 - 12.2022
Med-tech
Chestnut Hill
12.2005 - 08.2009
Lead Supervisor
High Point Place
06.2000 - 12.2005
Education
Bachelor of Science - Developmental Psychology
Liberty University
Lynchburg, VA 08.2021 - 03.2025
Skills
- Check-in coordination
- Medical office administration
- Intake control
- Patient-focused care
- Professional bedside manner
- Disease prevention education
- Case management
- Quick problem solver
- Equipment sterilization
- Infection control procedures
- Appointment setting
- Lab equipment operation
- Preparing specimens and samples
- Calm and level-headed under duress
- Emergency procedures
- Medical records management
- Specimens collection and processing
- Sterilization techniques
- Companionship and emotional support
- Patient relations
- Prescription refills
- Patient care coordination
- Medical records confidentiality
- Clinical and administrative support
- Health screening coordination
- Patient scheduling
- Vital sign monitors
- Indirect patient care
- Stocking supplies
- Vital signs and examinations
- Clinical applications
- CPR
- HIPAA compliance
- Communicating with patient families
- Inventory management
- Patient management
- Needs assessments
- Patient assessments
- Data entry
- Orthopedic splints
- Electronic health records
- Clinical documentation
- Medical terminology knowledge
- Complex Problem-solving
- Patient triage
- Insurance claims
- Payment collection
- Vital signs monitoring
- Trustworthy companion
- Customer service
- Lab equipment setup
- Reliable transportation
- Insurance verification
- Medical procedures
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute and take on more reasonability to achieve team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Accomplishments
- Recognized for outstanding dedication to patient care.
- Mentored junior staff.
- Recognized for going above and beyond the call of duty.
- Achieved satisfied customers/ patients through effectively helping with deescalation.
- Supervised team of 25 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Liberty University
- Christ for the Nations Institute
Work Preference
Work Type
Full TimeWork Location
RemoteHybridOn-SiteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionHealthcare benefitsPersonal development programsPaid time offPaid sick leave4-day work weekQuote
"I have decided to stick with love. Hate is too great a burden to bear."
Martin Luther King Jr
Software
WordPress
Social media
Google Analytics
Drop Box
Sype
Zoom
Quickbooks
Java
Java Script
Google cloud
Photo Shop
Digital Calender
Languages
English
Native language
Interests
Human Behavior
Behavior modification
Dogs
World Travel and culture
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