Jennifer Prunty
Jonesboro,AR
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices. Well-qualified Administrative Assistant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
11
11
years of professional experience
Work History
HR Assistant
Best Manufacturing Inc
08.2022 - 02.2023
- Responsible for assisting in all stages of recruitment cycle, from responding to inquiries, arranging interviews, completing job offer paperwork, and 100% supporting successful staff induction.
- Assist in day-to-day operations of HR department.
- Being POC for all general HR inquiries
- Ensuring all new hire or onboarding paperwork is scanned electronically in Day-force system and employer's files.
- Provide clerical and administrative duties to HR executive.
- Answered and redirected incoming phone calls for office.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Coordinated and set up meeting materials, presentations and audiovisual systems.
- Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Organized new employee orientation schedules for new hires.
Administrative Specialist
Aston Carter
01.2022 - 08.2022
- Handling questions, and issues and providing detailed information on requirements, processes, and policies.
- Collecting information and qualifying candidates for programs, services, or courses
- Ensuring that applications are completed correctly and that required supporting materials have been provided.
- Entering, updating, and reviewing data and records
- Providing guidance and recommendations to applicants and prospective candidates
- Corresponding with applicants and prospective candidates
- Processing enrollments and withdraws.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Recruitment Specialist
Holden Inc
05.2020 - 01.2021
- Currently Recruiting clients for corporations around the Northeast Arkansas area,
- Interview Qualified candidates for many corporations wanting experience in their workplace
- Work with Accounts Management and Corporate to ensure the best-qualified candidates are being screened.
- Collaborated with managers to identify and address employee relations issues.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Hired employees and initiated new hire paperwork process.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Administrative Assistant
XAT CONSULTING INC
04.2019 - 06.2020
- Lots of communication with corporations about account taxes
- Ensure Corporate accounts were handled with care, and Data Entry accounts were input into the company database
- Customer Service to clients Answered and address calls to the customer
- Access experience, Financial Analyst, Accounting, and Reconciliation.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Administrative Assistant Country
Boy Hauling, Country boy Hauling
07.2013 - 10.2018
- Work to ensure company financial accounts were paid and collected revenue owed
- Communicated with clients on scheduling and rock installment
- Work with QuickBooks for accounts obtained with companies and individuals, and Microsoft Office software for communication purposes
- Handle customer complaints and resolved issues
- Microsoft Office Suite, Problem Solving, Email, Typing, Scheduling, Computer proficiency, Microsoft Word, Microsoft Outlook
- Reconciliation entry associate
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Reconciliation Specialist
Ritter Communications
07.2012 - 06.2013
- Compiled and analyzed data using spreadsheets or other database software such as Excel and QuickBooks
- Managed new files and retrieval requests with speed and accuracy.
- Implemented updated online collection procedures for payment, increasing on-time payments by 60%.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Inspected account books and recorded transactions.
Administrative Assistant
WCA Waste Corporation
06.2010 - 07.2012
- Screened and verified visitors for identification credentials and purpose of visit to maintain the security of personnel and office environment
- Greeted visitors and answered phone calls and received and directed visitors to the appropriate party
- Processed and tracked employee timesheets and submitted them to the administration for approval
- Prevented scheduling errors by demonstrating strong attention to detail while managing the daily calendar for the senior director
- Created weekly and monthly reports and presentations
- Received and distributed faxes and mail promptly
- Reached out to the client a day before scheduled appointments to confirm times and instructions
- Dispatching trucks when needed
- Increased customer satisfaction by greeting visitors promptly and professionally.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Created and maintained databases to track and record customer data.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
BBA - Human Resources Management
University of Arkansas At Grantham
Little Rock, AR01.2024
Associate of Arts - Applied Science Business Administration
Upper Iowa University
Fayette, IA01.2000
High School Diploma -
School Citizen High School
Orange Park, FL05.1995
Skills
- Administrative Support
- Excel
- Data Entry
- Customer Service
- Payroll
- MS Office
- Day-Force
- Accounts Payable
- Accounts Receivable
- Compensation & benefits
- Human Resources Department Processes
- Human Resource Information System (HRIS)
- Management Scheduling and Time Records
- HR Policies
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employerWilling to relocate to Marion, AR - Memphis, TN - Southaven, MS Authorized to work in the US for any employer
Timeline
HR Assistant
Best Manufacturing Inc
08.2022 - 02.2023
Administrative Specialist
Aston Carter
01.2022 - 08.2022
Recruitment Specialist
Holden Inc
05.2020 - 01.2021
Administrative Assistant
XAT CONSULTING INC
04.2019 - 06.2020
Administrative Assistant Country
Boy Hauling, Country boy Hauling
07.2013 - 10.2018
Reconciliation Specialist
Ritter Communications
07.2012 - 06.2013
Administrative Assistant
WCA Waste Corporation
06.2010 - 07.2012
BBA - Human Resources Management
University of Arkansas At Grantham
Associate of Arts - Applied Science Business Administration
Upper Iowa University
High School Diploma -
School Citizen High School
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