Jennifer Punzio
Portland,OR
Summary
Analytical professional with a strong passion for health and fitness, combining personal wellness values with technical knowledge and critical thinking skills to thrive in fast-paced environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
3
3
years of professional experience
Work History
Business Operations Associate | Consumer
Launch Consulting Group
Portland, OR
03.2024 - Current
- Lead the strategic development and optimization of operational excellence initiatives within the Consumer Business Unit, driving enhanced efficiency, productivity, and the implementation of robust standard operating procedures.
- Direct comprehensive research and analysis efforts to identify and enact process improvements, while overseeing project management activities including meticulous planning, scheduling, and progress monitoring for projects up to $250,000.
- Oversee all operational and administrative functions, ensuring efficient schedule management, accurate financial forecasting, and effective collaboration across cross-functional and global teams.
- Utilize advanced analytical tools such as Salesforce, Projector, Kanban, CRM, VMS, and Power BI to conduct data-driven analysis and manage end-to-end project lifecycles, guaranteeing the timely and successful delivery of high-budget initiatives.
Account Coordinator | Consumer
Launch Consulting Group
Portland, OR
06.2022 - 03.2024
- Collaborated closely with clients to gather requirements, clarify expectations, and provide regular updates, fostering strong relationships and exceeding client satisfaction. Acted as the main point of contact, addressing inquiries and promptly resolving issues.
- Developed and maintained detailed project plans, facilitated regular team meetings, and ensured alignment on project milestones, tasks, and dependencies. Played a pivotal role in proposal creation and project scoping.
- Utilized Salesforce, Projector, CRM, and VMS systems for effective data analysis, managed project finances, and tracked expenditures to deliver projects within budget expectations.
- Facilitated communication between internal teams, conducted training for new team members, and continuously analyzed project outcomes to enhance processes, leading to improved productivity and successful project delivery.
Enterprise Operations/Recruitment Sourcing Intern
Launch Consulting Group
Chicago, IL
12.2021 - 06.2022
- Develop and implement a comprehensive recruitment strategy utilizing recruitment functions, tools, processes, and policies to effectively source candidates from diverse channels including professional networks, associations, social media platforms, and niche job boards.
- Exceed established KPIs consistently through outbound prospecting sales activities, fostering candidate relationships, conducting initial screenings, and evaluating profiles to align talent with organizational needs.
- Manage recruiting operations projects including outreach messaging creation, job description development, and tracking candidate outreach success, while building a robust network of top talent and gathering market intelligence to support talent alignment initiatives.
Marketing Intern
Advocate Aurora Health
Chicago, IL
01.2022 - 05.2022
- Collaborated with cross-functional teams to develop and execute comprehensive marketing campaigns, enhancing brand awareness and engagement across multiple channels.
- Conducted market research to analyze industry trends and consumer preferences, providing valuable insights that informed data-driven marketing strategies and decision-making.
- Supported event planning and execution, managed social media content calendars, and contributed to content creation efforts, optimizing online presence and audience engagement metrics.
Education
Bachelor of Science - Healthcare Administration
Loyola University Chicago
Skills
- Operations Management
- Kanban
- Budget Forecasting
- Financial Reporting
- Business strategy
- Airtable
- Project Planning
- Quantitative skills
- Self Motivation
- Problem-Solving
- CRM & VMS Systems
- Continuous Improvement
- Excellent Communication
- Data Analysis
- Timecard Approval
- System Management
- Microsoft Office and Outlook proficiency
- Microsoft Power BI
- Efficient time management
- Kanban
- Sales and Customer Service
- Project forecasting
- Effective collaboration
- Project Management & Tools
- Salesforce
Accomplishments
- Graduation Cum Laude
Affiliations
- Alpha Chi Omega Sorority
- Upsilon Phi Delta Honor Society
Timeline
Business Operations Associate | Consumer
Launch Consulting Group
03.2024 - Current
Account Coordinator | Consumer
Launch Consulting Group
06.2022 - 03.2024
Marketing Intern
Advocate Aurora Health
01.2022 - 05.2022
Enterprise Operations/Recruitment Sourcing Intern
Launch Consulting Group
12.2021 - 06.2022
Bachelor of Science - Healthcare Administration
Loyola University Chicago
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