Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JENNIFER PURCELL

New Port Richey

Summary

Resourceful and experienced worker offering expertise in customer service. Detail oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Stay-at-Home Mom

01.2013 - Current
  • Focused on raising children with attention to emotional, social, and developmental needs
  • Managed household responsibilities, schedules, and routines
  • Engaged in educational activities, play-based learning, and community involvement
  • Built strong multitasking and organizational skills through full-time caregiving

Nanny

Private Family
New Port Richey
06.2013 - 01.2017
  • Provided full-time care for a child from infancy (6 months) to 4 years old
  • Managed daily routines including meals, naps, educational play, and outdoor activities
  • Helped support early developmental milestones such as speech, potty training, and social interaction
  • Maintained a safe, nurturing, and structured environment

Assistant Manager

Justice for Girls
Clearwater
03.2009 - 01.2013
  • Supported store manager in day-to-day operations, staff supervision, and scheduling
  • Delivered exceptional customer service in a fast-paced retail environment
  • Maintained store appearance and ensured visual merchandising met company standards
  • Assisted in training, development, and performance reviews of team members
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.

Store Manager

Max Rave
Tampa
05.2004 - 03.2009
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Approved regular payroll submissions for employees.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Assistant Manager

The Body Shop
New Port Richey
02.2002 - 03.2004
  • Assisted in daily operations including sales floor leadership, staff coordination, and customer service
  • Supervised hiring, onboarding, and training of new team members
  • Ensured high standards in visual merchandising and product displays
  • Handled inventory management and collaborated on promotional planning

Assistant Manager

Claire's Accessories
New Port Richey
05.2000 - 01.2002
  • Supervised daily store operations and supported the store manager with team leadership and scheduling
  • Delivered excellent customer service and handled customer concerns efficiently
  • Trained new employees and ensured adherence to company policies and procedures
  • Managed inventory, visual merchandising, and store cleanliness

Education

High School Diploma -

Coral Shores High School
Key Largo, Florida
05.2000

Skills

  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Toddler care experience
  • Child care
  • Schedule management
  • Arts and crafts
  • Potty training
  • Homework assistance

Certification

  • Certified Nursing Assistant (CNA), 2010
  • CPR Certified, Previously
  • Med Tech Certified, Previously

Timeline

Nanny

Private Family
06.2013 - 01.2017

Stay-at-Home Mom

01.2013 - Current

Assistant Manager

Justice for Girls
03.2009 - 01.2013

Store Manager

Max Rave
05.2004 - 03.2009

Assistant Manager

The Body Shop
02.2002 - 03.2004

Assistant Manager

Claire's Accessories
05.2000 - 01.2002

High School Diploma -

Coral Shores High School