Resourceful and experienced worker offering expertise in customer service. Detail oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Stay-at-Home Mom
01.2013 - Current
Focused on raising children with attention to emotional, social, and developmental needs
Managed household responsibilities, schedules, and routines
Engaged in educational activities, play-based learning, and community involvement
Built strong multitasking and organizational skills through full-time caregiving
Nanny
Private Family
New Port Richey
06.2013 - 01.2017
Provided full-time care for a child from infancy (6 months) to 4 years old
Managed daily routines including meals, naps, educational play, and outdoor activities
Helped support early developmental milestones such as speech, potty training, and social interaction
Maintained a safe, nurturing, and structured environment
Assistant Manager
Justice for Girls
Clearwater
03.2009 - 01.2013
Supported store manager in day-to-day operations, staff supervision, and scheduling
Delivered exceptional customer service in a fast-paced retail environment
Maintained store appearance and ensured visual merchandising met company standards
Assisted in training, development, and performance reviews of team members
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Store Manager
Max Rave
Tampa
05.2004 - 03.2009
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Approved regular payroll submissions for employees.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Assistant Manager
The Body Shop
New Port Richey
02.2002 - 03.2004
Assisted in daily operations including sales floor leadership, staff coordination, and customer service
Supervised hiring, onboarding, and training of new team members
Ensured high standards in visual merchandising and product displays
Handled inventory management and collaborated on promotional planning
Assistant Manager
Claire's Accessories
New Port Richey
05.2000 - 01.2002
Supervised daily store operations and supported the store manager with team leadership and scheduling
Delivered excellent customer service and handled customer concerns efficiently
Trained new employees and ensured adherence to company policies and procedures
Managed inventory, visual merchandising, and store cleanliness