Jennifer Purdom
Howell Township,NJ
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Associate
GameStop
Howell Township, NJ
09.2019 - 03.2020
- Helped customers locate items within the store using the inventory system.
- Operated equipment such as scanners and scales correctly during checkout process.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Assisted customers with selecting items and answering questions about products.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Provided customer service support for inquiries, complaints, and returns.
- Performed cash register functions accurately and efficiently.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Participated in weekly team meetings to discuss sales goals and strategies.
- Handled incoming calls from customers regarding orders or other inquiries.
- Maintained an up-to-date knowledge of store promotions, specials, events..
- Built relationships with customers by providing friendly customer service.
- Answered customer questions and provided store information.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
Cashier
Wendy's
Howell Township, NJ
06.2015 - 08.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
Education
High School Diploma -
Freehold Township High School
Freehold, NJ06-2015
Skills
- Product Merchandising
- Product Restocking
- Stock Replenishment
- Customer Service Orientation
- Merchandise Stocking
- Inventory Management
- Loyalty Program Promotion
- Customer Support
- Customer Interaction
- Customer Engagement
- Customer Support Experience
- Cash Handling
- Money Handling
- Workplace Safety
- Relationship Building
- Knowledge Of Business
- Quality Assurance
- Outstanding Phone Etiquette
- Tech-Savvy
- Knowledge Of Technology
- Sales Support
Timeline
Associate
GameStop
09.2019 - 03.2020
Cashier
Wendy's
06.2015 - 08.2019
High School Diploma -
Freehold Township High School