Jennifer Puzycki
Odessa,FL
Summary
Hello, I'm Jennifer (Jen, JJ, Jenny). I've tried a few different field variety of jobs and I have truly loved them all. I feel I'm a very outgoing and bubbly person. I'm not afraid of hard work or getting dirty. I love to laugh and enjoy the most of any situation. I am a mom and wife. I live on a small farm. When I'm not working I love spending time with my family, traveling, and enjoying life.
Overview
15
15
years of professional experience
Work History
Farm Hand
Ladybug Farms Sancuary LLC
Odessa, FL
05.2026 - Current
- Maintain cleanliness of facilities and equipment
- Assist in daily animal care and feeding routines, ensuring health and well-being of livestock.
- Administer daily medication to each animal requiring treatment.
- Conduct daily sanitation of stalls, focusing on cleanliness and odor control.
- Conduct daily health checks on animals, swiftly identifying and addressing any signs of illness to maintain herd health.
- Manage regular manure collection and transfer to compost pile, ensuring optimal waste management practices.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
Sales/Office Administrative Assistant
Brian Puzycki's Farm Fresh Produce LLC.
St. Petersburg, FL
02.2018 - 01.2026
- Facilitated preparation of reports for workers' compensation insurance companies.
- Oversaw payroll processing for entire company, ensuring accuracy and compliance.
- Facilitated door-to-door discussions with restaurant teams to drive sales growth for wholesale goods offerings.
- Monitored and managed employee PTO records to ensure accurate tracking.
- Designed and implemented efficient filing systems to enhance information accessibility.
- Served as primary in-house IT technician, addressing and resolving minor technical issues.
Server
Red Robin
Clearwater, FL
03.2017 - 09.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Lead Hostess
Applebee's Grill + Bar
Clearwater, FL
09.2014 - 08.2017
- Managed guest seating and waitlist to optimize dining flow.
- Cross-trained to handle different restaurant roles, including kitchen, serving, and to-go stations.
- Trained and mentored new host staff on operational standards and customer service protocols.
- Coordinated with kitchen and service staff to ensure timely food delivery and guest satisfaction.
- Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
- Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
- Ensured smooth transitions between shifts by thoroughly communicating pertinent information with incoming team members during shift changeovers.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced guest experience by efficiently managing reservations and seating arrangements.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Upheld cleanliness standards throughout the front-of-house area, contributing to the overall ambience of the establishment.
- Collaborated with servers and kitchen staff to optimize table turnover rates and overall restaurant efficiency.
- Promoted a culture of teamwork by consistently supporting fellow employees during busy periods or when shortstaffed.
- Answered customer questions about hours, seating, and menu information.
- Developed strong rapport with guests, leading to a high rate of return visits and positive reviews.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Seated patrons based on guest preferences and seating availability.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Advised customers about special offerings and menu items to help drive sales.
- Answered phone calls to take orders, give information and document reservations.
- Delivered pick-up and curbside orders to guests.
- Opened and closed seating sections according to volume of guests.
- Backed up servers by checking on tables and retrieving items for guests.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Completed daily side work and opening and closing duties without fail.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Took initial drink orders and relayed information to wait or bar staff.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Promoted business loyalty by fostering positive customer relationships.
- Provided patrons with estimated waiting times during peak service hours.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
Infant/Lead Toddler Teacher
The Learning Experience
Oldsmar, FL
07.2013 - 11.2013
- Developed and implemented age-appropriate curriculum fostering social, emotional, and cognitive growth.
- Led classroom activities encouraging curiosity and exploration among toddlers.
- Established positive relationships with families, promoting open communication regarding child development.
- Conducted assessments to monitor individual progress and tailored learning experiences accordingly.
- Collaborated with staff to create a safe, nurturing environment conducive to learning.
- Maintained accurate records of student attendance, behavior incidents, and academic progress, ensuring confidentiality and compliance with school policies.
- Established routines and procedures that promoted a sense of orderliness, predictability, and security for toddlers.
- Allowed for ample outdoor discovery time in schedule each day.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Incorporated music, art and literature into curriculum.
- Engaged with children on individual basis to build positive relationships and promote learning.
Lead Hostess
Longhorn Steakhouse
Clearwater, FL
10.2011 - 07.2013
- Managed guest seating and waitlist to optimize dining flow.
- Developed and implemented strategies to enhance guest experience during peak hours.
- Monitored restaurant ambiance, including cleanliness and lighting, to create welcoming environment.
- Handled guest inquiries and complaints professionally, resolving issues promptly to maintain satisfaction.
- Provided feedback to management on workflow improvements to increase efficiency and service quality.
- Actively monitored dining room capacity to maximize seating opportunities while adhering to occupancy limits.
- Trained and mentored new host staff on operational standards and customer service protocols.
- Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
- Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
- Ensured smooth transitions between shifts by thoroughly communicating pertinent information with incoming team members during shift changeovers.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced guest experience by efficiently managing reservations and seating arrangements.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Upheld cleanliness standards throughout the front-of-house area, contributing to the overall ambience of the establishment.
- Collaborated with servers and kitchen staff to optimize table turnover rates and overall restaurant efficiency.
- Promoted a culture of teamwork by consistently supporting fellow employees during busy periods or when shortstaffed.
- Answered customer questions about hours, seating, and menu information.
- Developed strong rapport with guests, leading to a high rate of return visits and positive reviews.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Completed daily side work and opening and closing duties without fail.
- Took initial drink orders and relayed information to wait or bar staff.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
Education
No Degree -
St. Petersburg College
Clearwater, FLHigh School Diploma -
Countryside High School
Clearwater, FL05-2011
Skills
- Willingness to tackle challenges
- Comfortable with physically demanding work
- Adaptable learner
- Dependable and hardworking
- Effective time management
- Problem-solving
- Task prioritization
- Effective multitasking
- Phone etiquette
- Patience and empathy
- Customer service
Languages
English
Native or Bilingual
Timeline
Farm Hand
Ladybug Farms Sancuary LLC
05.2026 - Current
Sales/Office Administrative Assistant
Brian Puzycki's Farm Fresh Produce LLC.
02.2018 - 01.2026
Server
Red Robin
03.2017 - 09.2017
Lead Hostess
Applebee's Grill + Bar
09.2014 - 08.2017
Infant/Lead Toddler Teacher
The Learning Experience
07.2013 - 11.2013
Lead Hostess
Longhorn Steakhouse
10.2011 - 07.2013
No Degree -
St. Petersburg College
High School Diploma -
Countryside High School