Jennifer Quan
Summary
Dedicated professional with over 10 years' experience in payroll and office management. Proven history of achievements coupled with outstanding work ethic, commitment and loyalty. Strong track record of effective leadership, collaborative teamwork and communication. Highly adept with key strengths in payroll administration functions, including discrepancy research, analytical thinking and time management.
Overview
14
14
years of professional experience
Work History
Payroll Technician
South Coast Air Quality Management District
2017.04 - Current
- Provide customer service to employees regarding payroll inquiries and issues.
- Maintain strict confidentiality of all payroll information and records.
- Upload time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Verify and submit timekeeping information for accurate and efficient payroll processing.
- Perform calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Collaborate with human resources, accounting and other departments to confirm payroll accuracy.
- Manage payroll data entry and processing for over 800 employees to comply with predetermined company guidelines.
- Manage Retirement deductions and contributions for over 800 employees to SBCERA.
- Provide bi-weekly analytical retirement report regarding SBCERA Pick-Up Payments, Service Purchase Contracts and missed deductions.
Executive Assistant/Office Manager
Albright, Yee & Schmit, APC
2012.11 - 2017.03
- Executive Assistant to President Clifton W. Albright.
- Managed Payroll for firm. Submit bi-monthly payroll reports for President with breakdowns of reimbursements and other monthly stipends and expenses.
- Managed HR for Law firm: Assisted in recruitment process by screening candidates based on pre-determined criteria and perform background and reference checks. Managed open recruitment with head hunters and various public and private job agencies.
- Appointed liaison between the law firm and various professionals (Broker, Insurance carriers and Accountant).
- Managed benefits for firm: Medical insurance, 401K, Supplemental insurance, Vacation/Sick accruals and annual performance reviews.
- Managed AR, AP, ledger for client trust accounts and balanced books for expenses (Quickbooks).
- Arranged corporate and personal travel and meetings.
- Submitted weekly, monthly and annual reports for billable hours.
- Managed fundraisers and events hosted by firm. Ensured all events were successful from beginning to end. Coordinated with all vendors and tracked donations.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Office Director
Maggy Maid, Inc.
2009.07 - 2012.11
- Managed 6 office employees and over 40 contractor cleaners.
- Managed employee and contractor's tax and personnel forms (I-9, W-9, Independent Contractor Agreements, Direct Deposits and various background checks).
- Coordinated bi-weekly payroll for employee and weekly payments for contractors.
- Prepare billing and invoices for clients.
- Prepare weekly expense report for President.
- Managed busy calendar for all cleaning appointments.
- Delegated tasks and projects to office staffs.
- Appointed liaison for CPA and Attorney.
- Achieved sales growth over 100% less than a year (less than 20 jobs day to over 50 jobs a day). Thank you,
- Recognized for acquiring over 40 cleaners and standardizing the hiring process.
- Assisted the President with Employment Development Department (EDD) audit in January 2011.
Education
Bachelor of Science - Business Administration
University of California, Riverside
Riverside, CA03.2009
Skills
- Office Systems Management
- Payroll Administration
- Data Analysis
- Training and Development
- Research and Analytical Skills
- Collaborative Team Member
Snowboarding, Biking, Pickleball
Avid snowboarder, long distance biker and Pickleball lover!
Timeline
Payroll Technician
South Coast Air Quality Management District
2017.04 - Current
Executive Assistant/Office Manager
Albright, Yee & Schmit, APC
2012.11 - 2017.03
Office Director
Maggy Maid, Inc.
2009.07 - 2012.11
Bachelor of Science - Business Administration
University of California, Riverside
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