A dedicated professional with a passion for marketing, anthropology, and a knack for leveraging diverse skills in various settings.
Overview
4
4
years of professional experience
Work History
Manager
Square Beans Coffee
Collierville, TN
08.2022 - Current
Oversaw daily coffee shop operations according to company policies.
Cultivated strong team environment focused on personal accountability, excellent customer service, and business success.
Streamlined inventory management for optimized stock levels and reduced waste.
Managed cash flow effectively, ensuring accurate accounting procedures were in place for daily transactions.
Introduced new menu items based on market trends and customer feedback, driving sales growth.
Developed marketing content such as a monthly newsletter and advertisements for multiple social media platforms.
Developed and managed content calendars for each platform to establish timely and relevant posts.
Collaborated with team members to develop creative campaigns for social media platforms.
Graduate Assistant
The University of Memphis
Memphis, TN
08.2020 - 12.2021
Assisted in teaching Cultural Anthropology, Culture/Kin/Family, and Race and Health Disparities for 40+ undergraduate students
Utilized Google Suite, Zoom, and Microsoft Outlook to efficiently track class attendance and participation, hold office hours, create exam questions, grade assignments, and communicate with the professor and their students
Created literature reviews and annotated bibliographies related to my supervisors' research projects, using Zotero, Microsoft Excel, and Microsoft Word to organize and construct reports about relevant articles and blog posts
Developed a PowerPoint presentation for the UofM's Department of Anthropology regarding other graduate programs in universities affiliated with the Consortium of Practicing and Applied Anthropologists (COPAA).
Graduate Student Intern
Mid-South Transplant Foundation, Inc.
Memphis, TN
06.2021 - 09.2021
Developed and implemented a qualitative research methodology to study refusal and hesitancy towards organ donation and transplantation amongst members of the Mid-South's Black and African American population
Collaborated closely with the MSTF staff, volunteers, and Black donor family members to develop a qualitative site report that addresses if race and health disparities are discussed in a manner that hinders the willing registration of Black organ donors and the donation of loved ones' organs by grieving Black families
Utilized MAXQDA to thematically code and analysis my data both inductively and deductively.
Summer Research Assistant
The University of Memphis
Memphis, TN
06.2020 - 07.2020
Created a literature review related to COVID-19, race, aging adults, nursing homes, and grandparents raising grandchildren
Developed a Zotero library and a Microsoft Excel sheet to organize and summarize relevant academic articles and blog posts.
Education
Master of Arts - Applied Anthropology
The University of Memphis
Memphis
05.2022
Bachelor of Arts - Anthropology & Communications (Film/Video)
The University of Memphis
Memphis, TN
05.2020
Skills
Qualitative Research & Analysis
Excellent Interpersonal Communication
Marketing, Social Media, & Brand Management
Design Thinking
Problem-Solving
Strong Writing Skills
Literature Reviews
Cultural Sensitivity & Humility
Customer Service
Interviewing
Expense Tracking
Customer Relationship Management (CRM)
Staff Management
Team Leadership & Collaboration
Google Suite
Microsoft Office 365
Zoom
MAXQDA
Adobe Premiere & Lightroom
Canva
Timeline
Manager
Square Beans Coffee
08.2022 - Current
Graduate Student Intern
Mid-South Transplant Foundation, Inc.
06.2021 - 09.2021
Graduate Assistant
The University of Memphis
08.2020 - 12.2021
Summer Research Assistant
The University of Memphis
06.2020 - 07.2020
Master of Arts - Applied Anthropology
The University of Memphis
Bachelor of Arts - Anthropology & Communications (Film/Video)
EDI-DI (Equity, Diversity, Inclusion, Decolonization, and Indigenization) Advisor at CHILD-BRIGHTEDI-DI (Equity, Diversity, Inclusion, Decolonization, and Indigenization) Advisor at CHILD-BRIGHT
Person-Centered Thinking Assistant | Evaluation Assistant | Life Guide Pro | Teacher at Compass Supported Living Services & Independent Living ServicesPerson-Centered Thinking Assistant | Evaluation Assistant | Life Guide Pro | Teacher at Compass Supported Living Services & Independent Living Services