Summary
Overview
Work History
Education
Skills
Accomplishments
Top female contractor of Missouri awarded by Fedex
Timeline
Generic

Jennifer Quick

Joplin,MO

Summary

Dedicated Home Health Aide with a proven track record at Integrity, skilled in patient care and meal preparation. Enhanced client well-being through compassionate support and effective communication. Recognized for maintaining a safe environment and collaborating with families to create tailored care plans, ensuring optimal health outcomes and satisfaction.

Operations professional with proven expertise in optimizing workflows and enhancing productivity. Strong leadership skills with focus on team collaboration and achieving results. Known for flexibility and reliability in adapting to changing operational needs. Proficient in process improvement, resource management, and conflict resolution.

Operations professional with history of driving process improvements and enhancing team productivity. Known for fostering collaborative work environment and achieving operational targets. Skilled in strategic planning and resource management, ensuring adaptability to changing demands and reliability in execution.

Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Overview

7
7
years of professional experience

Work History

Home Health Aide

Integrity
08.2024 - Current
  • Assisted clients with daily living activities to enhance quality of life.
  • Monitored patient health by recording vital signs and reporting changes to healthcare professionals.
  • Supported mobility by helping clients move safely within their homes or during doctor visits.
  • Provided companionship and emotional support to improve client morale and mental well-being.
  • Maintained cleanliness and organization of living spaces to ensure a safe environment for clients.
  • Collaborated with family members to create personalized care plans that addressed individual needs.

Supervisor of Operations

M & J Quick Logistics
04.2020 - 06.2024
  • Supervised daily operations to ensure compliance with safety protocols and operational standards.
  • Coordinated workflow processes to optimize productivity and efficiency across teams.
  • Trained new team members on operational procedures and equipment usage.
  • Monitored inventory levels, ensuring timely restocking of supplies and materials.
  • Assisted in developing schedules to meet shifting demands and resource allocation needs.
  • Conducted performance evaluations, providing constructive feedback for team improvement.
  • Collaborated with management to identify areas for operational enhancements and cost reduction strategies.
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.

Delivery Driver

Arrow Express
08.2018 - 04.2020
  • Operated delivery vehicle efficiently, ensuring timely and accurate deliveries to customers.
  • Managed route planning to optimize delivery times and reduce fuel consumption.
  • Maintained vehicle maintenance schedules, ensuring compliance with safety regulations.
  • Communicated effectively with customers regarding delivery status and issues.
  • Trained new drivers on safety protocols and company policies to enhance team performance.
  • Resolved customer complaints swiftly, enhancing customer satisfaction and loyalty through effective communication skills.
  • Delivered packages to customer doorsteps and business offices.

Education

Associate of Science - General Studies

Crowder College
Neosho, MO
04-2022

High School Diploma -

Joplin High School
Joplin
05-2010

High School Diploma -

Franklin Technology Center
Joplin
05-2010

Skills

  • Patient care
  • Meal preparation
  • Personal hygiene assistance
  • Feeding assistance
  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Team leadership
  • Conflict resolution
  • Team development
  • Goal setting
  • Workflow optimization

Accomplishments

  • Supervised team of 42 staff members.
  • Saved the company money by aggressively negotiating with suppliers.
  • Earned the top female contractor Award in 2022 for top proforming team in missouri led by a female.

Top female contractor of Missouri awarded by Fedex

Met all Fedex standards for service numbers and was awarded for my teams service excellence in Pittsburg Pa where Fedex is based from. 

Timeline

Home Health Aide

Integrity
08.2024 - Current

Supervisor of Operations

M & J Quick Logistics
04.2020 - 06.2024

Delivery Driver

Arrow Express
08.2018 - 04.2020

Associate of Science - General Studies

Crowder College

High School Diploma -

Joplin High School

High School Diploma -

Franklin Technology Center