Jennifer Quinn
Wenatchee
Summary
Detail-oriented professional with expertise in customer service and operational efficiency. Proficient in data entry and patient care, demonstrating strong attention to detail. Committed to continuous learning and adaptability in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Phlebotomist
Interpath Laboratory
Wenatchee, Washington
02.2011 - 12.2013
- Collected blood samples using venipuncture and capillary techniques.
- Prepared specimens for laboratory testing and analysis.
- Maintained accurate patient records and documentation procedures.
- Ensured compliance with safety protocols and infection control measures.
- Coordinated with laboratory staff to facilitate smooth operations.
- Assisted in training new phlebotomists on best practices and techniques.
- Responded to patient inquiries and provided compassionate care during procedures.
- Operated equipment for blood collection and sample handling efficiently.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Performed venipuncture and other blood collection procedures according to established standards.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Assisted in the training of new phlebotomists.
- Documented patient information into electronic medical records system.
Certified Medical Assistant
wenatchee valley medical center
Wenatchee, Washington
03.2005 - 10.2010
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Collected and prepared laboratory specimens for testing as required.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Educated patients on treatment plans and medication adherence effectively.
- Educated patients about medications, procedures and physician's instructions.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Managed patient records using electronic health record systems efficiently.
- Ordered medical supplies from approved vendors based on predetermined budget parameters.
- Scheduled appointments and coordinated patient referrals with various departments.
- Collaborated with team members to streamline workflows and improve patient care processes.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Contacted medical facilities to schedule patients for admission.
Education
Associate of Science - Healthcare
Wenatchee Valley College
Wenatchee, WA06-2007
Skills
- Venipuncture techniques
- Blood collection processes
- Specimen preparation
- Infection control protocols
- Safety compliance
- Patient record management
- Patient interaction
Timeline
Phlebotomist
Interpath Laboratory
02.2011 - 12.2013
Certified Medical Assistant
wenatchee valley medical center
03.2005 - 10.2010
Associate of Science - Healthcare
Wenatchee Valley College