Summary
Overview
Work History
Education
Skills
Timeline
ResearchAssistant
Jennifer R Allen

Jennifer R Allen

Executive Professional Services Consultant
Panama City,FL

Summary

Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.

Seasoned Professional Services Consultant offering expertise in Business Relations honed over 20 years of consulting experience. In-depth knowledge of business operations with skill in implementing successful process, policy and program improvements. Forward-thinking and resourceful approach to problem-solving.

Overview

18
18
years of professional experience
12
12
years of post-secondary education

Work History

Corporate Executive Officer

Opti-Mistical Logistics INC
Panama City, FL
09.2021 - Current
  • Selected transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution.
  • Documented physical supply chain processes such as workflows, cycle times, position responsibilities and system flows.
  • Supervised and trained over 500 personnel on administrative management, supply procedures, contract writing, client's rights and supplier's actual capabilities to guarantee accurate delivery of clients product.
  • Led cross-functional teams in identification, pursuit and achievement of strategic goals.
  • Worked with, in excess of, over 15 external partners to meet customers' request while adhering to state, national and international constraints and guidelines.
  • Researched ideal shipping techniques, routing and carriers to obtain most cost-effective pricing.
  • Developed and enforced performance standards and measures for key areas of responsibility.
  • Oversaw supply chain vendor pricing, inventory management and stock distribution.
  • Engaged in strategic planning activities to increase operational capacity while achieving optimal returns from existing assets.

Commodities Traderer

Commodities By Asclepius LLC
Panama City, FL
09.2020 - Current
  • Identified, researched and assessed quality of potential bulk hemp, gold, foods, loose gems, ppe, fuel oil suppliers and buyers.
  • Reviewed proposals and contracts for compliance with specifications.
  • Monitored supplier performance by holding suppliers accountable for performance levels.
  • Negotiated with up to 10 suppliers consecutively to attain lowest total cost for purchased commodities.
  • Established and secured supply system to maintain uninterrupted supply of materials.
  • Placed purchase orders and followed through on expedited orders.
  • Arranged for payment and maintained records of bids, orders and financial transactions.
  • Networked to identify potential new clients and expand geographic territories.
  • Worked with clients and finance companies to find optimal solutions for financing.
  • Created and implemented strategic trading approaches.
  • Contacted prospective customers to present service options and explain details.
  • Targeted accounts at senior and executive levels and secured funding for future initiatives.
  • Prepared contracts and related documentation according to strict standards.
  • Maintained regular contact with clients to inform about transactions and performance.
  • Supported businesses setting up joint ventures with investors in international markets.
  • Identified customer financial service needs to prepare proposals and sell services.
  • Answered inquiries and provided information to sales representatives, distributed appropriate paperwork and fulfilled quote requests to deliver excellent customer support.
  • Liaised with customers and funding sources to identify and remove roadblocks to business funding.
  • Conducted research to answer questions and handle issues using multiple systems and resources.

Owner/Operatior

Elysian Financial Solutions LLC
South Jordan, UT
03.2019 - Current
  • Founded a Real Estate sales and consulting business
  • Successfully negotiated, facilitated and managed real estate transactions by using transactional funding to buy and sell over150 residential and commercial properties both developed and undeveloped
  • Increased revenue for last 3 consecutive years by managing day-to-day business operations and duties accurately and efficiently, developing and maintaining a list of available properties made available from very private and personal colleagues suited to clients different needs and budgets
  • Created customized financial plans to aid in facilitating the appropriate loans, inspections, credit reports needed for successful closings in both commercial and residential transactions
  • Created, presented, negotiated and filed hundred NCNDA's, Contracts, Purchase and Sale Agreements, and Financial Applications and Escrow Agreements needed to properly control all aspects of purchase and sale process exceeding both buyer and seller expectations
  • Documented payment processes, collected all monies paid in and dispersed all monies paid out accordingly for each transaction

Shift Lead Manager

Fatty Patty's Cakes And Cafe
Panama City Beach, FL
08.2018 - 02.2019
  • Completed opening duties, including but not limited to, making tea/coffee, preparing tables, all daily prep for front of house
  • Compiled list of products needed for weekly Ordering.
  • Coached and retrained staff based of weaknesses defined by individual employee evaluation
  • Supervised 20 employees and oversaw quality compliance with company standards for food and services.
  • Delegated high volumes of work to empower team, build trust and assist with professional development.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Interviewed candidates and evaluated staff's readiness for possible promotion
  • Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations.
  • Completed after shift review reports to remind supervisors of completed work
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.

Site Manager for Rite Aid Distribution Center

Dycos
Chesnee, SC
05.2017 - 02.2018
  • Responsible for over 50 employees scheduling, days off, vacation, payroll, housekeeping checklists, assigning job duties to each employee to ensure that contract is met properly
  • Submitting employee files inclusive of employment applications, disciplinary actions, training certificates and termination papers to district manager for corporate filing.
  • Saved money by keeping Product Inventory and use control
  • Hire, train, counsel, discipline and terminate employees as necessary
  • Ensure that every staff member's duties required to meet contract requirements are completed correctly during their schedule hours od work
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Resolved conflicts and negotiated mutually beneficial agreements between staff members.
  • Actively listened to customers, handled concerns quickly and escalated major issues to district manager

Administrative Secretary

Dycos
North Cove, NC
03.2017 - 05.2017
  • Responsible for scheduling 92 employees days off, vacation, payroll, housekeeping checklists and pm's required by Baxter’s Healthcare INC., coordinated related documents to maintain document compliance
  • Ensure that all duties required by each employee to fulfill contract requirements are met during their scheduled hours
  • Reviewing potential client resumes, Interview, hire, orient, train and educate all new clients through onboarding process complying with company policies and procedures.
  • Answer calls from within facility and assigning proper department to complete request efficiently and effectively
  • Organized resources to support enhanced projects and unique demand needs
  • Screened visitors and issued badges to maintain safety and security before professionally greeting and providing them with friendly, knowledgeable assistance

Head Start Preschool Teacher

Early Education And Care, Inc
Panama City, FL
12.2015 - 02.2017
  • Utilized strong interpersonal skills to guide over 100 children through educational enrichment programs and activities within a safe, comfortable environment
  • Focused on well-being of each individual child in attendance
  • Experience in individual and small group instruction, and how best to adapt to the needs and expectations of a diverse group of children and parents
  • Contributed to and encouraged positive culture, and mentored children toward better behavior and improved social interaction
  • Promoted importance of learning through play, including art and games that encourage social development, and create lesson plans that equip children with necessary knowledge and skills required for kindergarten
  • Excellent ratings on all compliance Home visits
  • Prepared variety of different written communications, reports and documents including special diet needs, lessons plans and IEP's
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress
  • Organized activities to teach preschool children foundational learning skills such as letters and number
  • Resolved problems, improved operations and provided exceptional service by Demonstrating respect, friendliness and willingness to help wherever needed

Insurance Customer Service Specialist

Ameridial
Spindale, NC
02.2014 - 02.2015
  • Provide high-quality assistance to providers and members seeking clarification of medical insurance coverage
  • Maintain comprehensive electronic documentation of each call
  • Formative knowledge of health insurance products and services, including medical terminology and proper coding along with Medicaid and Medicare rules, regulations and enrollment eligibility
  • Known for friendly and courteous support of a diverse client base, with concise attention to detail, professionalism, and complete follow-through
  • Handled over 50 plus calls, per shift, reviewing plan detail, resolving billing and claims issues, and other coverage options available with new customers
  • Adhered to underwriting, rating and compliance criteria and guidelines to determine associated financial risks
  • Retrieving and reviewing claim details, including how to appeal payment denial with providers, Documenting and escalating discrepancies to proper department for review and follow up.
  • Documented customer contact in CRM to maintain record of customer interactions and elevate quality of service
  • Met customer call guidelines for service levels, handle time and productivity

Owner / Teacher

Harris Childcare Center
Forest City, NC
01.2005 - 05.2012
  • Ensured the physical, emotional and mental well-being of the 49 children enrolled by creating a supportive workplace in which staff can thrive and perform at highest level
  • Promoted importance of learning through play, including art and games that encourage social development, and create lesson plans that equip children with necessary knowledge and skills required for kindergarten
  • Complied with states child and and adult food program requirements by planning and serving 3 meals and 2 snacks daily meeting maximum nutritional needs of each student
  • Provided meaningful feedback in staff reviews to improve performance and enhance job satisfaction
  • Managed inventory control, and directed all building maintenance.
  • Established foundational processes for business operations
  • Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning
  • Rated 5 stars out of 5 stars for meeting highest standard requirements for states compliance by implementing school policies, procedures and systems to promote safe and healthy environment, maintaining high-quality child care standards based on developmentally appropriate practices
  • Reviewed and evaluated new and current programs to determine success and compliance with state, local and federal regulations and recommended necessary modifications
  • Maximized occupancy of building to achieve highest return on investment while maintaining compliance with state square footage per child requirements for 5 star rated centers
  • Attended professional meetings and conferences to maintain and improve professional competence
  • Supervised childcare workers and oversaw facility to meet state requirements for education and training

Education

Bachelor of Science - Human Services

Gardner-Webb University
Boiling Springs, NC
05.2013 - 06.2018

Associate of Applied Science - Early Childhood Education

Isothermal Community College
Spindale, NC
05.2007 - 12.2009

Associate of Applied Science - Early Childhood Teacher's Education

Isothermal Community College
Spindale, NC
05.2007 - 12.2009

Certificate -

Isothermal Community College
Spindale, NC
05.2006 - 12.2007

Skills

Resource management

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Timeline

Corporate Executive Officer

Opti-Mistical Logistics INC
09.2021 - Current

Commodities Traderer

Commodities By Asclepius LLC
09.2020 - Current

Owner/Operatior

Elysian Financial Solutions LLC
03.2019 - Current

Shift Lead Manager

Fatty Patty's Cakes And Cafe
08.2018 - 02.2019

Site Manager for Rite Aid Distribution Center

Dycos
05.2017 - 02.2018

Administrative Secretary

Dycos
03.2017 - 05.2017

Head Start Preschool Teacher

Early Education And Care, Inc
12.2015 - 02.2017

Insurance Customer Service Specialist

Ameridial
02.2014 - 02.2015

Bachelor of Science - Human Services

Gardner-Webb University
05.2013 - 06.2018

Associate of Applied Science - Early Childhood Education

Isothermal Community College
05.2007 - 12.2009

Associate of Applied Science - Early Childhood Teacher's Education

Isothermal Community College
05.2007 - 12.2009

Certificate -

Isothermal Community College
05.2006 - 12.2007

Owner / Teacher

Harris Childcare Center
01.2005 - 05.2012

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Jennifer R AllenExecutive Professional Services Consultant