Jennifer R. Peacock
Office Manager/Administrator
Sparks,NV
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
10
10
years of professional experience
Work History
Administrator/HR Facilitator/Safety
ABM Industries Inc
07.2018 - Current
- Responsible for all reception/front desk duties such as answering phones, sending faxes, distributing mail, and receiving visitors.
- Maintain all personnel, HR, and customer files.
- Monitored workplace activities to determine compliance with safety regulations and standards.
- Investigate incidents, determining root causes and implementing corrective actions.
- Provide new employee health and safety orientations and developed materials for presentations.
- Creation of memos, letters, proposals, and quotes, as well as preparation of reports.
- Maintenance of attendance calendars for each customer account. Following up with disciplinary actions for employees not following attendance policies.
- Manage all temporary employees. Create and submit weekly timesheets to agencies. Create and approve requisitions and candidates in Beeline VMS system.
- Assist Senior District Manager in all day to day administrative tasks. Set interviews, meetings, and appointments. Schedule and book all travel for Senior District Manager.
- Perform basic HR duties such as employment verifications, address changes, direct deposit updates, investigations of HR related claims, and carrying out disciplinary actions that arise from those investigations.
- Assist with Payroll and address any problems that arise. Check and submit for missing employee hours, hand out paychecks, verify correct pay methods.
- Perform Safety Coordinator duties. Create and maintain SDS and safety talk books. Responsible for ensuring that branch and all sites follow all OSHA and MSHA rules and regulations and that all applicable laws and regulations are posted as required.
- Responsible for ordering supplies and inventory for branch and customer sites as needed.
Staffing Specialist
Manpower of Northern Nevada
08.2017 - 07.2018
- Placed advertisements, evaluated applicant credentials, and conducted initial interviews and pre-screening assessments.
- Promptly corresponded with applicants and coordinated and conducted interviews. Hired employees and initiated new hire paperwork.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Advocated for staff members, helping to identify and resolve conflicts.
- Tracking and recording weekly payroll.
- Work with existing and new customers (employers) to take new orders and place those orders into our system.
- Perform sales calls, both cold calls and visiting existing customers in order to follow up on their service agreements.
- Performance of day-to-day office administrative work such as copying, filing, answering phones, reception, and monitoring emails.
- Managed applicant tracking system (ATS) database by entering, updating, and maintaining candidate contact details, resumes, and supporting documentation.
Executive Administrative Assistant
Sarstedt, Inc
08.2013 - 06.2017
- Responsible for running all warehouse picks using AS400 system
- Create all Bills of Lading and schedule all freight pick ups and deliveries
- Responsible for all reception/front desk duties such as answering phones, sending faxes, distributing mail, and receiving visitors
- Maintenance of attendance calendars and responsible for coordinating overall staffing for entire office
- Handle all travel arrangements for managers and sales staff
- Responsible for all purchasing of supplies and inventory
- Maintain all personnel and customer files
- Creation of memos, letters, and proposals, as well as preparation of reports
- Provide Customer Service such as entering new orders, and assisting customers with any problems or concerns that may arise
- Creation of quotes and answering customer inquiries regarding product
- Check and approve all expense claims
- Work with Accounts Receivable and Accounts Payable to get out all outstanding invoices and receive payments
- In absence of manager (75% of the time), responsible for day to day management of the office and warehouse.
Education
Bachelor of Arts - Social Psychology
Southern New Hampshire University
Online06.2025
High School Diploma -
Loyalton High School
Loyalton, CA06.1998
Skills
- Excellent Leadership and Staff Management Skills
- Able to understand and manage personnel issues and deal with others in positive manner
- Work well in individual or team settings, providing support and guidance
- Experience working with handicapped and mentally challenged individuals, as well as Social Psychology education and training
- Proficient knowledge of Microsoft Office Suite, as well as ability to use copy and fax machine as needed
- Excellent writing skills with ability to effectively articulate self Ability to create simple documents up to formal letters
- Demonstrated excellent judgment and ability to handle crisis situations calmly
- Excellent interpersonal and communication skills, as well as professional phone etiquette
- Ability to prioritize multiple projects and demonstrated time management skills
- Strong knowledge of State and Federal employment, payroll, OSHA, and MSHA labor law
- Self-motivated, with strong sense of personal responsibility
- Passionate about learning and committed to continual improvement
Timeline
Administrator/HR Facilitator/Safety
ABM Industries Inc
07.2018 - Current
Staffing Specialist
Manpower of Northern Nevada
08.2017 - 07.2018
Executive Administrative Assistant
Sarstedt, Inc
08.2013 - 06.2017
Bachelor of Arts - Social Psychology
Southern New Hampshire University
High School Diploma -
Loyalton High School
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