Jennifer Radebaugh
Credit Financial Counceler
New Albany,IN
Summary
Dynamic professional with a proven track record at Lower LLC, adept in managing sensitive information and leading teams to success. Excelled in customer service and data entry, enhancing operational efficiency and employee development. Skilled in fostering inter-departmental communication and implementing technological upgrades, significantly improving organizational functionality.
Forward-thinking operations specialist with five years of expertise in financial counseling for mortgage sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems, and deliver innovative improvement strategies. Proficient in Excel / Smart Sheet CRMs and Encompass.
Overview
21
21
years of professional experience
Work History
Administrator of Thrive4Home
Lower LLC
06.2019 - 01.2025
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegate tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Coordinated with the IT department to upgrade software, ensuring all systems were up-to-date and running efficiently.
- Counseling first-time home buyers to work with them to achieve goal credit scores and down payments.
Assistant Store Manager
Tractor Supply Company
02.2004 - 06.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
Lincolnton High School
Lincolnton, NCSkills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
Timeline
Administrator of Thrive4Home
Lower LLC
06.2019 - 01.2025
Assistant Store Manager
Tractor Supply Company
02.2004 - 06.2019
Lincolnton High School
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