Hi, I’m
Rev. Dr. Jennifer Rademaker
Customer Service/Counseling
Sarasota,FL
Summary
Dynamic and compassionate professional with a rich background in spiritual coaching, customer service at Rademaker Consulting Inc., pet care, and customer service management. Excelled in building trust, resolving conflicts with empathy, and leading with a blend of excellent communication (soft skill) and organization (hard skill). A proven track record of fostering client loyalty.
Overview
10
years of professional experience
1
Certification
Work History
Self Employed Coaching ,+ Counseling
06.2024 - Current
Job overview
Spiritual counseling and coaching. Using metaphysical healing modalities.
- Ability to learn quickly and adapt to new situations.
- Excellent communication and listening skills
- Demonstrating respect and compassion
- Skilled at working independently and also collaboratively as a team.
Rademaker Consulting Inc.Sarasota , Fl
Remote Patient Communications Specialist
01.2020 - 06.2024
Job overview
As a remote patient communication specialist, my job duties typically involved facilitating effective communication between healthcare providers, patients, and their families. Here are some common responsibilities:
Patient Outreach and Engagement
- Initiated contact with patients via phone calls, emails, or messaging platforms to schedule appointments, follow-ups, or provide reminders about upcoming visits or procedures.
- Ensured patients received the necessary information regarding their healthcare appointments, including preparation instructions and any required documentation.
Answering Inquiries and Providing Support:
- Respond to patient inquiries regarding healthcare services, procedures, billing inquiries, and insurance coverage.
- Assist patients in navigating healthcare systems, explaining medical terms in layman's terms, and addressing concerns or complaints with empathy and professionalism.
Accredited Pet Care Inc.
Pet Sitter, Owner/Operator
01.2015 - 06.2024
Job overview
Dedicated animal and home caretaker. 25 years of experience providing safety, good health, exercise, and attention to detail for the client. Managed multiple schedules, ensuring timely visits and consistency in care.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
Education
University of SedonaSedona, AZ
Ph.D. from Doctoral of Philosophy
09.2023
University Overview
- Dissertation: Transcend, Transform Midlife Challenges, With God.
University of MetaphysicsSedona, AZ
Master of Science from Masters of Metaphysical Science, M.Msc.
08.2020
University Overview
- Thesis: Keys to Heaven.
University of MetaphysicsSedona, AZ
Bachelor of Science from Metaphysics
06.2019
Chakra Dance Body Movement FacilitatorAustralia
Certificate
03.2023
International Metaphysical Ministry
Practitioner Diploma from Ordained Minister, & Spiritual Healing
2019
Samporna Yoga Miami Ashram
Yoga Alliance 200 Hour from Teacher Training
Skills
- Leadership Qualities
- Customer Service
- Fluent in English
- Organization and Multitasking
Certification
Udemy course and certificate in customer service, customer support, and customer experience training. Loyal clients through world-class customer service training.
- Certified Breathwork Facilitator , Connected Breath Work, Inner Camp, Spain, July 2021
- Licensed [Job Title] - [Timeframe]
Affiliations
- Member of International Breathwork Foundation
- Member of Complementary Medical Association
- Professional Worldwide Metaphysical Association
- American Metaphysical Doctors Association
Additional Information
Volunteer customer service work with the Tony Robbins Crew, Unleash the Power Within.
I spent time doing missionary work in the poverty belt of Guatemala.
Accomplishments
I walked over hot coals, survived two weeks in severe, extreme desert conditions, jumped out of a perfectly good airplane, bungee jumped, and walked on a bikini international competition stageand won in all 3 categories. Ha! ha.
On a more serious note, I have owned and operated many successful businesses, but spending time in the mountains of New Zealand with a spiritual Waitaha tribe and meeting with the best friend of the Dalai Lama, a spiritual tribe leader, was a beautiful achievement. But my most treasured accomplishment is being a mother to a happy son who is now a successful adult.
Hobbies
I like to stay active by working out 5 days a week. I enjoy finding balance outdoors in nature and living a metaphysical daily lifestyle. Spending quiet time with 3 main coons entertaining cats, spending time in our home garden, reading up on self-help psychology, and new thought leadership, and self-development books and online courses. Attending regularly to any spiritual or educational workshops, my latest hobby is that I am writing my first book.
Timeline
Self Employed Coaching ,+ Counseling
06.2024 - Current
Remote Patient Communications Specialist
Rademaker Consulting Inc.
01.2020 - 06.2024
Pet Sitter, Owner/Operator
Accredited Pet Care Inc.
01.2015 - 06.2024
University of Sedona
Ph.D. from Doctoral of Philosophy
University of Metaphysics
Master of Science from Masters of Metaphysical Science, M.Msc.
University of Metaphysics
Bachelor of Science from Metaphysics
Chakra Dance Body Movement Facilitator
Certificate
International Metaphysical Ministry
Practitioner Diploma from Ordained Minister, & Spiritual Healing
Samporna Yoga
Yoga Alliance 200 Hour from Teacher Training
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