Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jennifer Radziewicz

Shamokin,PA

Summary

Dynamic team leader with a proven track record at Jeld-Wen Windows & Doors, excelling in process improvement and conflict resolution. Skilled in staff training and performance enhancement, I foster collaboration and drive productivity, achieving increased customer satisfaction through effective communication and operational efficiency. Committed to continuous improvement and team success.



Overview

11
11
years of professional experience
1
1
Certification

Work History

Team Leader

Jeld-Wen Windows & Doors
05.2023 - Current
  • Assisted team in daily operations, ensuring adherence to safety protocols and procedures.
  • Supported project coordination by organizing tasks and tracking progress against timelines.
  • Collaborated with team members to identify areas for process improvement and efficiency gains.
  • Contributed to maintaining accurate records of project milestones and deliverables for accountability.
  • Engaged in regular communication with team members to foster collaboration and address challenges.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.

Residential Mail Delivery

United States Postal Service, USPS
07.2020 - 05.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.

Bar Manager

Rescue Fire Company #37
06.2014 - 07.2020
  • Supervised daily bar operations, ensuring adherence to service standards and compliance with health regulations.
  • Trained and mentored staff on beverage preparation techniques and customer service excellence.
  • Developed and implemented inventory management processes to optimize stock levels and reduce waste.
  • Collaborated with vendors to select quality ingredients, enhancing menu offerings and improving customer satisfaction.
  • Analyzed sales data to identify trends, adjusting drink specials to maximize profitability during peak periods.
  • Closed out cash register and prepared cashier report at close of business.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests..
  • Enhanced team productivity through effective scheduling and task delegation.
  • Safeguarded compliance with health, safety, and sanitation regulations in all operations.

Education

High School Diploma -

Line Mountain
Herndon, PA

Certified Mixologist -

Capitol Bar Tending School
Harrisburg, PA

Licensed Real - Estate Agent -

PA Real-estate Academy
Wilkes-Barre, PA

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Team supervision
  • Coaching and mentoring
  • Documentation and reporting
  • Performance / Process improvement
  • Analytical thinking
  • Overseeing daily activities
  • Quality improvement
  • Daily workflow improvement
  • Conflict resolution
  • Safety processes and procedures
  • Staff education and training

Accomplishments

    While leading current team areas of improvement are.

    * Reducing LCPU from $5.73 to $4.70

    * Raising UPLH from 5.35 to 6.90

    * Raise in QTY. produced from 20,178 to 22,058 in 1 calendar year

Certification

* Fork lift

* Swing Reach

* Cherry Picker

* Electric Pallet Jack

* Stand up Fork lift


Timeline

Team Leader

Jeld-Wen Windows & Doors
05.2023 - Current

Residential Mail Delivery

United States Postal Service, USPS
07.2020 - 05.2023

Bar Manager

Rescue Fire Company #37
06.2014 - 07.2020

High School Diploma -

Line Mountain

Certified Mixologist -

Capitol Bar Tending School

Licensed Real - Estate Agent -

PA Real-estate Academy

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Jennifer Radziewicz