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Jennifer Raines
Rental Manager
Circleville,WV
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and driven to work quickly and effectively on projects in all types of environments.
Overview
28
28
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Real Estate Sales Agent
Landis Realty, LLC
Davis, WV
10.2018 - Current
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
- Generated leads for sales and rental properties through cold calls and referrals.
- Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Drafted purchase contracts and necessary paperwork for Real property sales using Zip Form and Docusign.
- Communicated with clients to understand property needs and preferences.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Educated clients on sales and buying processes and advised buyers on making decisions.
- Staged and prepared homes and properties for clients before arrival.
Rental Manager
Landis Realty, LLC
Davis, United States
10.2018 - 12.2021
- Executed sales and marketing initiatives to increase revenue for company.
- Complied with governmental and other regulatory agencies by following policies and documenting transactions.
- Updated company database with new property listings or added amenities.
- Generated leads for Landis Realty rentals through targeted marketing.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Drafted quotes, confirmed orders and managed transfers to handle rental needs efficiently.
- Placed sales calls and handled sales for incoming customer calls.
- Implemented rental asset processes and cleanliness standards.
- Supervised staff of 10 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Increased operational efficiency by developing improved filing systems for confidential client records and reports.
- Maintained store equipment, printers and fax machines.
- Developed and administered project budgets.
- Supervised and performed human resource management functions for 10 subordinates.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Vacation Rental Manager
Timberline Four Seasons Realty
Davis, WV
11.2007 - 10.2018
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Promoted positive company and owner relationships through proactive attention to concerns.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Planned special events such as lotteries, dedications and project tours.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Kept properties in compliance with local, state and federal regulations.
- Maintained constant balance and accounting of property petty cash account.
- Communicated effectively with owners, residents and on-site associates.
- Collected and maintained careful records of rental payments and payment dates.
Real Estate Sales Agent
Timberline Four Seasons Realty
Davis, WV
11.2007 - 10.2018
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
- Generated leads for sales and rental properties through cold calls and referrals.
- Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Drafted purchase contracts and necessary paperwork for Real property sales using Zip Form and Docusign.
- Communicated with clients to understand property needs and preferences.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Educated clients on sales and buying processes and advised buyers on making decisions.
- Reviewed local listings and kept detailed list of availabilities for sales, purchases and possible new clients.
- Staged and prepared homes and properties for clients before arrival.
- Used Paragon to list and track properties in local area, complete in-process sales and update client information.
- Coordinated appointments to show marketed properties.
Education
High School Diploma -
Rockbridge High School
Fairfield, VA 09.1987 - 05.1991
Skills
Negotiation
Database Management
Property tours and inspections
Administrative support
Staff Management
Property management
Purchase contracts
Software
Microsoft Excel
PeachTree
Docusign
Certification
WV Real Estate Agent
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
WV Notary Public
12-2026
WV Real Estate Agent
06-2022
Real Estate Sales Agent
Landis Realty, LLC
10.2018 - Current
Rental Manager
Landis Realty, LLC
10.2018 - 12.2021
Vacation Rental Manager
Timberline Four Seasons Realty
11.2007 - 10.2018
Real Estate Sales Agent
Timberline Four Seasons Realty
11.2007 - 10.2018
High School Diploma -
Rockbridge High School
09.1987 - 05.1991