Jennifer Rainsberger
Winterville,NC
Summary
Accomplished HR leader with a proven track record at REAL Crisis Center Inc., adept in organizational development and recruitment strategies. Spearheaded talent retention, reducing turnover significantly, and championed diversity and inclusion initiatives. Excelled in fostering a culture of employee wellness and performance excellence, driving organizational growth and operational efficiency.
Highly effective human resources professional with extensive expertise in strategic leadership, talent management, and organizational development. Proven ability to foster team collaboration, drive impactful results, and adapt seamlessly to evolving business needs. Skilled in employee relations, compliance, and performance management, ensuring productive and harmonious workplace. Recognized for exceptional communication, problem-solving abilities, and unwavering professionalism.
Overview
28
28
years of professional experience
Work History
Executive Director of Human Resources
REAL Crisis Center Inc.
06.2024 - Current
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Managed integration, configuration and administration of HR systems.
- Recruited and hired key leadership positions to strengthen management team.
- Championed health and safety measures throughout the organization by promoting wellness initiatives and improving workplace safety protocols.
- Optimized payroll processes for accuracy and timeliness while adhering to relevant tax laws.
- Made recommendations for corrective action in employees with performance issues.
- Reduced company turnover rate through effective talent acquisition and retention strategies.
- Drafted and implemented policies, procedures and employee handbook for over 40 employees.
Director of Operations
Rose's Gymnastics Training Center
08.2016 - 06.2024
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Mentored and coached team members to foster productive and engaging work environment.
Owner/President
Stars and Stripes Gymnastics Academy Inc.
05.1997 - 09.2015
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
Education
Bachelor of Arts - Business Administration And Management
Fitchburg State University
Fitchburg, MA05-1995
Skills
- Performance appraisals
- Employee wellness
- HR analytics
- Organizational culture
- Employee relations
- Diversity and inclusion
- Organizational development
- Recruitment strategies
Timeline
Executive Director of Human Resources
REAL Crisis Center Inc.
06.2024 - Current
Director of Operations
Rose's Gymnastics Training Center
08.2016 - 06.2024
Owner/President
Stars and Stripes Gymnastics Academy Inc.
05.1997 - 09.2015
Bachelor of Arts - Business Administration And Management
Fitchburg State University
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