Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Jennifer Raisor

Jennifer Raisor

Louisville,KY

Summary

Compassionate, dedicated, and dependable professional with extensive experience in administrative support and customer service. Proven ability to work independently and collaboratively, with exceptional organizational and time management skills. Strong communicator committed to maintaining high levels of client satisfaction and trust. Seeking employment opportunities that align with my passion for my future career plans.

Overview

20
20
years of professional experience
4
4

Certification

Work History

Receptionist

Metro Urgent Care
12.2019 - Current
  • Managed patient check-ins and appointments, improving office efficiency by 20%
  • Handled patient inquiries and resolved issues, enhancing patient satisfaction
  • Coordinated with medical staff to ensure smooth operations and timely patient care
  • Maintained accurate patient records and confidential information, ensuring compliance with HIPAA regulations
  • Trained new reception staff, contributing to a more cohesive and effective team
  • Conducted initial screening of incoming calls to determine urgency and directed them accordingly

Cleaning Specialist / Supervisor

White Glove Cleaning Services
05.2005 - 11.2019
  • Worked independently or on a team, detailing residential and commercial buildings
  • Ordered and restocked chemicals and cleaning supplies
  • Grocery shopping and organizing for individual clients and households
  • Booking and overseeing of accounts payable and receivable
  • Maintaining a specific deadline for any task given to me or my team
  • Remained completely satisfactory and trustworthy at all times

Education

Associates - Community Health Services

Sullivan University
Kentucky
05.2026

Skills

  • Independent Worker
  • Team Collaboration
  • Organizational Skills
  • Customer Service
  • Time Management
  • Communication
  • Trustworthiness
  • Adaptability
  • Patient advocacy
  • Multitasking and prioritization
  • Communication skills

Certification

  • HIPAA Privacy Essentials, Skillsoft, 10/21/24
  • CPR/AED/First-Aid, National CPR Foundation, 12/15/24
  • Community Support Associate, BSCTC, 03/01/25
  • Peer Support Specialist, NKU, 03/07/25

References

References available upon request.

Timeline

Receptionist

Metro Urgent Care
12.2019 - Current

Cleaning Specialist / Supervisor

White Glove Cleaning Services
05.2005 - 11.2019

Associates - Community Health Services

Sullivan University

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