Jennifer Ramirez
Margate ,FL
Summary
Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Trinity Primary Care
07.2023 - 04.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Wellness Coordinator
Plantation Health And Wellness Chiropractic
11.2022 - 04.2023
- Collected and tracked information about participation and outcomes of individual programs.
- Served as a liaison between employees and management, addressing concerns related to workplace wellness policies and practices.
- Increased participation in wellness initiatives by effectively promoting and marketing available resources.
- Organized schedules for comprehensive group fitness programs.
- Installed new exercise equipment and conducted tests to verify correct, safe and efficient operations.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Completed all tasks in compliance with company policies and procedures.
Home Health Aide
Working Nurses
04.2021 - 01.2022
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Improved patient well-being by providing compassionate and attentive personal care.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Water Technician Manager
Venergy Group LLC
01.2019 - 04.2022
- Maintained accurate records of all work performed, ensuring proper documentation for audits or inspections when necessary.
- Optimized system performance by monitoring and adjusting chemical levels in the water supply.
- Continuously updated professional knowledge via industry trainings, workshops, conferences, or certifications relevant to the field of water technology services.
- Collaborated with colleagues to maintain a safe working environment while performing various tasks in the field or plant operations.
- Increased efficiency of water treatment processes through continuous assessment and improvement initiatives.
- Monitored water quality and adjusted chemical dosages to meet regulatory standards.
- Trained new employees on safe and productive water-treatment plant operation.
Education
High School Diploma -
Plantation High School
Plantation, FL06.2008
Skills
- Customer Service
- Typing Speed
- Appointment Scheduling
- Phone Etiquette
- Goal-Oriented
- Computer Skills
- Understanding Customer Needs
- Calm and Professional Under Pressure
- Teamwork and Collaboration
- LiveChat Messaging
- Account Updates
- Order and Refund Processing
- Multi-Line Phone Systems
Certification
Bls Certification
HHA Certification
CPI Certification
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Trinity Primary Care
07.2023 - 04.2024
Wellness Coordinator
Plantation Health And Wellness Chiropractic
11.2022 - 04.2023
Home Health Aide
Working Nurses
04.2021 - 01.2022
Water Technician Manager
Venergy Group LLC
01.2019 - 04.2022
High School Diploma -
Plantation High School