Jennifer Ramirez
Moreno Valley,CA
Summary
Hardworking and upbeat employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Material Handler
Amazon Distribution Warehouse
Rialto, CA
02.2018 - Current
- Company Overview: A fast-paced environment with customer obsession.
- Worked as a team with a variety of people.
- Inspected materials for any damages or defects upon receipt.
- Organized warehouse shelves, racks, and bins for proper storage of materials.
- Assisted with physical inventories as needed by counting parts accurately and quickly.
- Transported hazardous materials safely according to established protocols.
- Investigated discrepancies between inventory records and actual stock on hand.
- Managed work area cleanliness by following company guidelines for organization.
- Supported other warehouse personnel in completing tasks efficiently.
- Organized warehouse inventory according to warehouse plan.
Front Receptionist
Eye Consultants of Southern California
05.2023 - 12.2023
- Prepared and sent out emails.
- Greeted and welcomed guests, clients, and visitors.
- Maintained office security by following safety procedures and controlling access via the reception desk.
- Organization
- Cleanliness
- Customer/Patient services.
Healthcare Coordinator Internship
Team Nurses
San Bernardino, CA
03.2023 - 03.2023
- Directed phone calls towards the corresponding department.
- Spoke to patients and addressed any questions or concerns.
- Confirmed and created appointments for patients in need of care.
- Kept communication with hospitals, senior communities, physician offices, and at-home care service facilities.
- Professional customer/patient conversations.
Retail Seasonal Associate
Bath & Body Works
Fontana, CA
11.2022 - 01.2023
- Verified credit card charges against purchase receipts for accuracy.
- Helped customers locate items within the store using the inventory system.
- Operated equipment such as scanners and scales correctly during checkout process.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Provided customer service support for inquiries, complaints, and returns.
- Performed cash register functions accurately and efficiently.
- Handled incoming calls from customers regarding orders or other inquiries.
- Researched information related to merchandise availability or pricing.
- Built relationships with customers by providing friendly customer service.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Filing Clerk
Swiss Post Solutions
Redlands, CA
03.2021 - 07.2022
- Attention to detail
- Prepared and organized files for storage, archiving, and retrieval.
- Processed incoming mail, sorted documents, and distributed appropriately.
- Created new folders or updated existing ones when necessary.
- Scanned hard copy documents into electronic format for easy access.
- Ensured proper security protocols were followed when handling confidential data.
Education
Medial Office Administration - Medical Office Administration
San Joaquin Valley College
Visalia, CA03.2023
High School Diploma -
Rancho Verde High School
Moreno Valley, CA05.2016
Associates - Cyber Security/ Marketing
Moreno Valley College
Moreno Valley, CASkills
- Skilled typing
- Attention to detail
- Initiative
- Eager to learn
- Teamwork
- Excel
- Microsoft Word
- Microsoft PowerPoint
- Customer service obsession
- Researching skills
- Reliable
- Optimistic
- Determined
Languages
Spanish
Limited
Timeline
Front Receptionist
Eye Consultants of Southern California
05.2023 - 12.2023
Healthcare Coordinator Internship
Team Nurses
03.2023 - 03.2023
Retail Seasonal Associate
Bath & Body Works
11.2022 - 01.2023
Filing Clerk
Swiss Post Solutions
03.2021 - 07.2022
Material Handler
Amazon Distribution Warehouse
02.2018 - Current
Medial Office Administration - Medical Office Administration
San Joaquin Valley College
High School Diploma -
Rancho Verde High School
Associates - Cyber Security/ Marketing
Moreno Valley College
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