JENNIFER RAMIREZ
PALM COAST,FL
Summary
Dedicated professional with demonstrated strengths in customer service, Exceptional planner, problem-solver and team management. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
14
14
years of professional experience
Work History
SERVICE MANAGER
SKYLA CREDIT UNION
04.2024 - Current
- In my role I lead and manage monthly sales initiatives, deliver effective strategies to achieve the branch's monthly goals for revenue, growth and profitability.
- Proactively sell, promote products and services.
- Cross sell related products and services with emphasis on establishing relationships with members.
- Open new accounts and resolve banking issues.
- I also direct, coach, motivate, train, and hire branch personnel using the credit union's policies, procedures and standards; administer performance evaluations and holding team members accountable for the delivery of exceptional member service.
BRANCH MANAGER
WELLS FARGO
02.2011 - 11.2023
- I had the pleasure to work and grow in many different positions with Wells Fargo in Florida and North Carolina from Teller, Banker, Business Banker, Service Manager to Branch Manager.
- In those roles I was able to Coach and built team by evaluating and offering constructive feedback to personnel.
- I maintained and developed relationships with business customers.
- Provided sales leadership to secure franchise growth and supported compliance by implementing internal controls and enforcing policies.
Real Estate Agent
New Home Star
06.2022 - 01.2023
- Advertised client properties through websites, social media, and real estate guides.
- Presented purchase offers to sellers for consideration.
- Built and preserved client relationships using networking, postcards, and cold calling.
- Liaised between buyers and sellers to provide positive experiences for both parties.
Education
ASSOCIATES OF SCIENCE - BUSINESS ADMINISTRATION
Gibbs College
01.2007
HIGH SCHOOL DIPLOMA - undefined
Garrett Morgan Academy
01.2005
Skills
- Sales Expertise
- Business Development
- Proficient in Microsoft Office
Languages
Spanish
Native or Bilingual
Timeline
SERVICE MANAGER
SKYLA CREDIT UNION
04.2024 - Current
Real Estate Agent
New Home Star
06.2022 - 01.2023
BRANCH MANAGER
WELLS FARGO
02.2011 - 11.2023
ASSOCIATES OF SCIENCE - BUSINESS ADMINISTRATION
Gibbs College
HIGH SCHOOL DIPLOMA - undefined
Garrett Morgan Academy
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