Jennifer Karely Ramos
Albuquerque,NM
Summary
Reliable with hands-on experience monitoring meal preparation, entertainment activities and homework . Personable, caring and commended for building routines while handling emotional and social needs. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Open and positive communicator with a calm and level-headed approach to managing routine needs and meeting special challenges. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Cook and Teacher Assistant
Kingdom Builders
02.2024 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
- Supported classroom activities, tutoring, and reviewing work.
- Adhered to classroom protocols to keep areas clean, neat, and organized.
- Assisted teachers with supervision and care of group of 10 children.
- Responded to student needs and questions promptly.
Babysitting
11.2019 - Current
- Organizing playdates with other children and providing supervision during outdoor activities
- Assisting with meals, snacks, and bedtime routines for the children
- Greeting parents upon arrival home from work and providing updates on the day's events
- Completing light housekeeping tasks such as tidying up toys and books
- Providing a safe environment for children to explore their curiosity and creativity
- Engaging in age-appropriate activities like reading stories or playing games
- Instructing children in basic hygiene practices such as brushing teeth or washing hands
- Tailoring activities based on the individual needs of each child under care
- Administering medication when needed according to parent instructions
- Maintaining a positive attitude while being patient and understanding with the children
- Establishing trust through consistent communication with both parents and kids
- Developing creative ways to encourage learning through everyday experiences
- Using problem-solving skills to anticipate potential issues before they arise
- Remaining alert at all times while caring for multiple children simultaneously
- Creating an atmosphere of fun that allows for occasional rule-bending within reason
- Helping older children with homework assignments as directed by parents
- Responsibly watched children while parents were out
- Monitored children's safety and well-being to prevent accidents and falls
Sales Associate
Shoe Palace
06.2023 - 09.2023
- Greeted customers and provided exceptional customer service
- Assisted customers with product selection, sizing and styling
- Provided accurate information about products, prices and services
- Processed transactions using a point-of-sale system
- Maintained up-to-date knowledge of store merchandise and policies
- Built relationships with customers to encourage repeat business
- Organized stockroom shelves according to size, color or style
- Conducted inventories on a regular basis to track stock levels
- Restocked shelves as needed to ensure sufficient inventory levels
- Demonstrated product features and benefits for customers' needs
- Handled customer complaints in a professional manner
- Upsold additional items based on customer interests and needs
- Tracked sales performance metrics to identify trends in the marketplace
- Developed promotional strategies to increase sales volume
- Attended weekly team meetings to review performance goals and objectives
- Suggested ideas for improving store operations and increasing profits
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change
- Ensured compliance with all safety regulations while handling hazardous materials
- Maintained cleanliness of store environment including floors, windows, displays
- Collaborated with management teams to develop innovative marketing strategies
- Analyzed customer feedback data to recommend improvements in service quality
- Helped customers find specific products, answered questions and offered product advice
- Engaged customers in friendly, professional dialogue to determine needs
- Answered incoming telephone calls to provide store, products and services information
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Collected payments and provided accurate change
- Worked with fellow sales team members to achieve group targets
- Answered product questions with up-to-date knowledge of sales and promotions
- Developed trusting relationships with customers by making personal connections
- Assessed customer needs to provide assistance and information on product features
- Built and maintained relationships with peers and upper management to drive team success
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Sold various products by explaining unique features and educating customers on proper application or usage
- Assisted teammates with sales-processing tasks to meet daily sales goals
- Received and displayed product shipments on store retail shelves upon delivery
- Used technology resources to assist customers in locating and selecting items
- Trained new team members in cash register operation, stock procedures and customer services
Admission
Cliff's Amusement Park
04.2023 - 06.2023
- Answered Phone calls
- Operated a register
- Assisted customers with finding the right product for their needs
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts
- Greeted customers upon entering the store and provided assistance
- Ride operator
- Trained new employees
Secretary Assistant
Nazarene Church
03.2017 - 11.2020
- Organized and maintained filing systems, both paper and electronic
- Prepared documents such as letters, memos, reports, spreadsheets, presentations using Microsoft Office Suite
- Took minutes during meetings
- Processed invoices and other financial records
- Ordered office supplies when needed
- Managed mail distribution within the department; opened, sorted, and distributed mail to the appropriate personnel
- Managed calendars of multiple executives and managers simultaneously ensuring that all deadlines were met in a timely fashion
- Performed data entry tasks into software programs such as Excel spreadsheets or Access databases
- Responded quickly and accurately to inquiries from internal customers regarding procedures or policies
- Monitored inventory levels of office supplies in order to ensure adequate stock was available at all times
- Answered phones, responding to general requests or escalating difficult and sensitive situations
- Utilized computer software to type and prepare drafts or finished documents
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion
Education
Associate of Applied Science - Digital Marketing
Central New Mexico Community College
05-2026
Rio Grande High School -
05.2021
Skills
- Homework Assistance
- Schedule Management
- Activity Planning
- Child Supervision
- Customer Service
- Money Handling
- Relationship Building
- Problem-Solving
- Teamwork
- Bookkeeping
- Scheduling
- Bilingual
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cook and Teacher Assistant
Kingdom Builders
02.2024 - Current
Sales Associate
Shoe Palace
06.2023 - 09.2023
Admission
Cliff's Amusement Park
04.2023 - 06.2023
Babysitting
11.2019 - Current
Secretary Assistant
Nazarene Church
03.2017 - 11.2020
Rio Grande High School -
Associate of Applied Science - Digital Marketing
Central New Mexico Community College
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