Jennifer Ramos
Katy,TX
Summary
Dynamic Human Resources Coordinator with extensive experience in employee relations and benefits administration. Skilled in developing HR policies that enhance compliance and improve workplace culture. Proven ability to foster positive communication and problem-solving in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Human Resources Coordinator
Graniti Vicentia
Houston, Texas
06.2022 - Current
- Create, Plan and Lead Employee Engagement events such as Employee Milestones, Holiday Events, Etc.
- Serves as liaison between employee and management to answer questions regarding company practices, regulations, compensation, and/or benefits
- Supports company leave administration process, including assisting employees with leave requests
- Assists employees and answers questions about company health benefit programs, including Medical, Dental, Vision, Disability, 401(k), HSA accounts, and other ancillary plans
- Works with supervisor on the implementation of different HR initiatives
- Oversee the inventory of IT equipment in and coordinate shipping to remote team members
- Facilitate onboarding efforts for new employees, ensuring a seamless experience from day one
- Lead internal communications efforts, including company announcements, newsletters, and change management communications
- Responded to internal inquiries regarding HR policies, procedures, payroll
Leasing Consultant
Oak Villa Apartments
Houston, Texas
03.2012 - 02.2019
- Conducted tours of available apartments, highlighting features and amenities
- Processed rental applications, verified references and conducted background checks
- Responded to tenant requests for maintenance services in a timely manner
- Handled rent collection duties including issuing late notices or eviction notices if necessary
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes
- Managed and oversaw operations, maintenance, and administration of property
- Monitored progress of the maintenance crew throughout each unit's move-in day to guarantee a successful transition into the unit
Sales Associate
Sunglass Hut at Macy's
Houston, TX
03.2010 - 01.2012
- Assisted customers with product selection, sizing and styling
- Restocked shelves as needed to ensure sufficient inventory levels
- Trained new team members in cash register operation, stock procedures, and customer services
- Upsold additional items based on customer interests and needs
- Analyzed, monitored, and maintained inventory
- Exceeded sales goals
Executive Assistant
God Created Marble and Granite
Houston, TX
07.2007 - 12.2011
- Provided administrative support in preparing invoices, purchase orders, and other documentation required for daily business activities
- Provided excellent customer service to ensure satisfaction of all clients
- Scheduled appointments with clients and contractors to coordinate installation
- Collected payments from clients
- Monitored inventory levels of office supplies and placed orders when necessary
- Monitored incoming emails and responded accordingly in a timely manner
Education
High School Diploma -
Jersey Village High School
Houston, TX05-2007
Skills
- Management Support
- Training and Mentoring
- Benefits Coordination
- Conflict Resolution
- Employee Relations
- Recruiting
- Confidentiality
- Multitasking
- Administrative Experience
- Event Planning
- Onboarding Facilitation
- Customer Service
- Microsoft 365
- Google Workspace
- HRIS ( BambooHR LLC, Rippling )
Timeline
Human Resources Coordinator
Graniti Vicentia
06.2022 - Current
Leasing Consultant
Oak Villa Apartments
03.2012 - 02.2019
Sales Associate
Sunglass Hut at Macy's
03.2010 - 01.2012
Executive Assistant
God Created Marble and Granite
07.2007 - 12.2011
High School Diploma -
Jersey Village High School
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