Highly skilled and experienced professional with a track record of effectively managing diverse needs in challenging educational environments. Known for being detail-oriented, organized, and highly resourceful. Proven decision-making and problem-solving abilities. Seeking a leadership position in the higher education industry to utilize expertise and drive positive change.
Overview
13
13
years of professional experience
Work History
REGISTRAR
Keck Graduate Institute
11.2023 - Current
Provide leadership to plan, organize, and manage all activities related to Registrar's Office, including record maintenance, registration, evaluations, graduation requirements, academic course schedules and calendars
Responsible for supervision and management of all administrative and operational functions
Implement innovative programs, processes, and procedures that meet student, staff, and faculty needs
Designated official and authorized keeper of Institute's student records while operating in compliance with federal and state laws
Preserve integrity of student and academic records, while optimizing technical resources
Initiate, develop, and assure compliance with institute's academic policies and procedures
Collaborate with faculty and staff to develop and deliver various academic programs and implement curriculum changes
Evaluate and modify student information system for Institute's needs, including building new programs, degree audits, course catalogs, and schedules
PROGRAM ADMINISTRATOR
Time for Change Foundation / BBOP Center
01.2022 - 10.2023
Provide ongoing direction and leadership for Black & Brown Opportunities for Profit (BBOP) Business Academy programs, strategies, and operations
Created defining job roles for BBOP Center and assisted with development of BBOP Business Academy Programs and layout of framework
Facilitate BBOP Business Academy sessions to provide mentorship, resolve issues, and update entrepreneurs on program details and milestones
Coach BBOP entrepreneurs to ensure engagement and success of BUILD program by monitoring curriculum progress and completion of goals
Collaborate with BBOP staff and consultants to uncover issues, identify applicable solutions, and offer guidance
Cultivate strong relationships with vendors and partners supporting BBOP administrative operations
Manage Time for Change Foundation (TFCF) donor databases to track donations and engage with Gala donors and sponsors to enhance relationships and increase funding.
Implement effective fundraising strategies to maximize donations and meet TFCF Gala fundraising goals
Maintain grants management database and project calendar for timely submission of applications, semi-annual, and final grant reports
Develop and submit impactful grant applications to enhance organization's potential for funding awards
Assist with grant writing and compilation of documents for reports to foundations, corporate funders and government agencies
Maintained and updated project related documents.
OWNER/BAKER/CAKE ARTIST
Jenny Cakes
01.2020 - 10.2023
Specialized in custom cakes, cupcakes, baked goods/desserts for all occasions/events
Developed recipes by applying understanding of market demand and cake decorating and baking trends
Managed day-to-day business operations and health department standards.
REGISTRAR
Saybrook University
09.2019 - 03.2020
Organized, reviewed and filed electronic documents to ensure secure record keeping for active and inactive students in accordance with state and federal guidelines
Recommended changes and implemented updates to university catalog in accordance with newly adopted policies and procedures
Processed transcript requests and enrollment/degree verifications through National Student Clearinghouse and CampusVue student system
Generated academic at-risk reports to collaborate with students on academic warning, probation, and dismissal status for student success
Facilitated meetings to identify pain points on business operations and provide actionable solutions to counterparts and management
Contributed to devising and enforcing effective policies, accurate budgets, and daily procedures.
REGISTRAR
The Art Institute of California - Inland Empire
08.2014 - 12.2018
Ensured compliance in regard to college catalog, corporate policies and procedures, WASC accreditation, federal/state regulations, and FERPA
Remained solutions-oriented in face of complex problems to assist management and overall business direction
Orchestrated registration process and built quarterly schedules
Generated daily, weekly, and quarterly reports and formatted for in-house and external agency use
Supervised campus academic audits, satisfactory academic audits, internal and external VA audits
Designated Certifying Official for Veteran student population
Performed faculty observations to enhance faculty development
Managed Assistant Registrar, Academic Advisor, and Academic/Registrar student workers
Trained Academic Directors, faculty, and staff on academic functions and facilitated new student orientation and leadership workshops
ACADEMIC ADVISOR
The Art Institute of California - Inland Empire
11.2013 - 07.2014
Conducted academic advisement services for students on a recurring basis to maintain educational progression
Facilitated academic and cognitive assessments to provide resource referrals according to individualized needs
SENIOR ACCOUNTING ASSISTANT
The Art Institute of California - Inland Empire
03.2012 - 10.2013
Oversaw student body account receivables and saved institution lost revenue by arranging payment plans
Reconciled student accounts, managed audits and updated financial records with remarkable accuracy
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Education
Master of Science - Management And Leadership
Pepperdine University
08.2015
Bachelor of Arts - Business Administration
University of La Verne
08.2008
Skills
Leadership and Coaching
Program & Project Management
Strong Report Writing
Excellent Communication
Data Management
Substantial MS Office
Business Administration
High Emotional Intelligence
Timeline
REGISTRAR
Keck Graduate Institute
11.2023 - Current
PROGRAM ADMINISTRATOR
Time for Change Foundation / BBOP Center
01.2022 - 10.2023
OWNER/BAKER/CAKE ARTIST
Jenny Cakes
01.2020 - 10.2023
REGISTRAR
Saybrook University
09.2019 - 03.2020
REGISTRAR
The Art Institute of California - Inland Empire
08.2014 - 12.2018
ACADEMIC ADVISOR
The Art Institute of California - Inland Empire
11.2013 - 07.2014
SENIOR ACCOUNTING ASSISTANT
The Art Institute of California - Inland Empire
03.2012 - 10.2013
Master of Science - Management And Leadership
Pepperdine University
Bachelor of Arts - Business Administration
University of La Verne
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