JENNIFER RAU
CHICAGO,Illinois
Overview
33
33
years of professional experience
Work History
TOUR GUIDE
Chinatown Visitors Center
Chicago, Illinois
06.2025 - Current
- Developed comprehensive knowledge of local attractions, history, and culture.
- Demonstrated ability to provide informative and entertaining tour experiences for groups of all sizes.
- Answered questions from visitors and provided directions as needed.
Library Page
Chicago Public Library
Chicago, Illinois
06.2024 - Current
- Maintained cleanliness of work areas throughout the library building.
- Provided customer service to library patrons by answering inquiries regarding library policies, procedures, and resources.
- Created displays to promote library services and programs.
- Participated in training sessions related to new technologies or software applications.
Owner/creator
Yellow Jacket Vintage
Chicago, Illinois
11.2010 - 01.2025
- Maintained inventory of shipping supplies and packaging materials.
- Composed descriptions of merchandise for posting to online storefront, auction sites, and other shopping Web sites.
- Cancelled orders based on customer requests and inventory and delivery problems.
- Composed images of products photo and video editing software.
- Purchased new or used items from online or physical sources for resale via retail or auction Web site.
- Small Business Owner
- Yellow Jacket Vintage Clothing, Milwaukee, Wisconsin
- Small Business Owner
- Yellow Jacket Vintage Clothing, Chicago, Illinois
- Internal Wholesaler
- Wholesale Vintage Clothing Export Business, Milwaukee, Wisconsin
Small Business Owner
Milwaukee, Wisconsin
08.1996 - 09.2010
- Managed the daily operations related to customer service, inventory management, and marketing.
- Kept operating expenses low with good business controls.
- Oversaw staff by hiring and terminating, creating schedules, and tracking payroll.
- Developed print advertising.
- Prepared staff work schedules and assigned specific duties.
- Hired and trained qualified employees to perform daily tasks.
- Handled cash to balance cash registers and prepare bank deposits.
- Created a comprehensive business plan for a small business, outlining the company's mission, financials, and operational goals.
Small Business Owner
Chicago, Illinois
08.2002 - 10.2009
- Managed the daily operations related to customer service, inventory management, and marketing.
- Oversaw staff by hiring and terminating, creating schedules, and tracking payroll.
- Developed and maintained relationships with customers.
- Managed day-to-day operations of the business including accounting, payroll, customer service, product development, and staff management.
- Hired and trained qualified employees to perform daily tasks.
- Handled cash to balance cash registers and prepare bank deposits.
- Created a comprehensive business plan for a small business.
- Demonstrated and supported continuous improvement and growth mindset.
- Prepared staff work schedules and assigned specific duties.
- Organized and guided activities such as sales promotions and community outreach.
07.1993 - 08.1996
- Sourced and arranged direct delivery of goods to Japan. Traveled to Japan and sold in person at flea markets and to shops.
- Monitored market conditions, product innovations and competitors' products, prices, and sales.
- Prepared sales contracts and order forms.
- Answered customers' questions about products prices and availability.
- Sold directly to customers in Japan flea markets.
Timeline
TOUR GUIDE
Chinatown Visitors Center
06.2025 - Current
Library Page
Chicago Public Library
06.2024 - Current
Owner/creator
Yellow Jacket Vintage
11.2010 - 01.2025
Small Business Owner
08.2002 - 10.2009
Small Business Owner
08.1996 - 09.2010
07.1993 - 08.1996