Dedicated customer service professional with strong problem-solving and social skills. Committed to delivering exceptional service and supporting customer needs effectively.
Overview
6
6
years of professional experience
Work History
Customer Service Agent Assistant
Dollar Thrifty Car Rental
Sacramento, California
05.2022 - 12.2025
Assisted customers with vehicle selection and rental agreements.
Processed rental transactions using online booking systems efficiently.
Coordinated vehicle returns and inspected for damages thoroughly.
Maintained cleanliness and organization of rental office environment.
Provided information on rental policies and procedures clearly.
Greet passengers upon arrival at the airport terminal and provide directions.
Child Care Helper
Zion Lutheran Christian Church And School
Lodi, California
08.2021 - 11.2025
Read stories and led educational games to stimulate interest in learning.
Helped maintain a clean, organized, and safe environment for the children to play in.
Developed positive relationships with both parents and guardians and children by displaying respectfulness.
Prepared bottles for infants and changed diapers when necessary.
Kept records of daily observations and information about activities, meals served and medications administered.
Agricultural Field Worker
LOUIS ABBA
Acampo, California
02.2025 - 07.2025
Collaborated with team members to execute daily operational tasks effectively.
Followed safety protocols and procedures
Pruning for maintaining vine form.
Worked cooperatively with colleagues in a team environment.
Leave pulling to help open the canopy for direct sunlight.
Customer Service Cashier
Dollar Tree Distribution Center
Lodi, California
06.2020 - 12.2020
Process customer transactions accurately and efficiently at the point of sale.
Assist customers with inquiries about products, services, and promotions.
Followed all safety protocols and handling cash security procedures.
Clean the cashier area and stock the store.
Order customization request by manager.
Education
Some College (No Degree) - Tourism And Hospitality Management
Lincoln
Lodi, CA
06-2020
High School Diploma -
Lodi High School
Lodi, CA
05-2020
Skills
Problem solving
leadership
Social skills
Positive attitude
Teamwork
Organization
Customer focus
Fast learner
Timeline
Agricultural Field Worker
LOUIS ABBA
02.2025 - 07.2025
Customer Service Agent Assistant
Dollar Thrifty Car Rental
05.2022 - 12.2025
Child Care Helper
Zion Lutheran Christian Church And School
08.2021 - 11.2025
Customer Service Cashier
Dollar Tree Distribution Center
06.2020 - 12.2020
Some College (No Degree) - Tourism And Hospitality Management