Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Rebollar-Cortez

Certified Nursing Assistant
Hanover Park,US

Summary

Compassionate and dedicated Certified Nursing Assistant with hands-on experience at Encore Village, recognized for providing patient-centered care and building trust through empathetic, culturally sensitive communication. CPR certified and proficient in implementing individualized care plans that enhance resident well-being, safety, and dignity. Demonstrated ability to assist with activities of daily living, provide mobility support, and create a warm, supportive environment in long-term care settings. Committed to excellence, advocacy, and delivering holistic, high-quality care.

Overview

5
5
years of professional experience
3
3
Certifications
2
2
Languages

Work History

Certified Nursing Assistant (CNA)

Encore Village
06.2024 - Current
  • Maintained accurate and timely documentation of patient information in compliance with established healthcare protocols and confidentiality standards.
  • Demonstrated strong therapeutic communication by using empathy, active listening, and culturally sensitive interactions to build trusting relationships with residents.
  • Provided compassionate, person-centered care to residents in an assisted living facility, ensuring physical, emotional, and social needs were consistently met.
  • Implemented proactive skin care protocols by conducting regular assessments, repositioning residents, and preventing pressure injuries through early intervention strategies.

Deli/Bakery Production Worker

Walmart
01.2021 - 06.2024
  • Sliced meats, cheeses, and breads to customer specifications while following strict food safety and sanitation guidelines.
  • Prepared and stocked fresh deli and bakery items, including daily donut production, ensuring product freshness and visual appeal.
  • Provided friendly, efficient customer service in a fast-paced environment, answering product questions and fulfilling custom orders.
  • Maintained clean, organized workstations and supported both departments during peak hours by restocking inventory and demonstrating flexibility, teamwork, and time management.

Dietary Aide

Bella Terra Streamwood
11.2019 - 01.2021
  • Delivered meals to residents promptly and in accordance with dietary guidelines, schedules, and individualized care plans.
  • Supported kitchen operations by organizing dry storage areas, unpacking deliveries, and rotating stock to ensure freshness and compliance with safety protocols.
  • Maintained a clean and orderly dining environment by clearing tables, sanitizing surfaces, and transporting used dishes and utensils to the dishwashing area.
  • Set up workstations and cooking supplies during opening and closing shifts, contributing to efficient meal prep and smooth kitchen workflow.

Education

Bachelor of Science - Nursing

Aurora University
Aurora, IL
05.2001 -

Associate of Arts -

Elgin Community College
Elgin, IL
05.2001 -

Skills

  • Proficient in Team Collaboration and Motivation to Achieve Care Goals
  • Patient-Focused Care & Compassionate Support
  • Care Plan Implementation & Daily Living Assistance
  • Safe Patient Transport & Mobility Assistance
  • Food Preparation & Safe Handling
  • Working with Dietary Managers & Healthcare teams
  • Creative Problem Solver

Certification

Phlebotomy Technique

Timeline

Certified Nursing Assistant (CNA)

Encore Village
06.2024 - Current

Deli/Bakery Production Worker

Walmart
01.2021 - 06.2024

Dietary Aide

Bella Terra Streamwood
11.2019 - 01.2021

Bachelor of Science - Nursing

Aurora University
05.2001 -

Associate of Arts -

Elgin Community College
05.2001 -

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Jennifer Rebollar-CortezCertified Nursing Assistant