Jennifer Redick
Milford,MI
Summary
Energetic and compassionate with natural aptitude for patient care and support. Possesses foundational knowledge of healthcare procedures and protocols, coupled with skills in vital sign monitoring and patient hygiene assistance. Committed to enhancing patient well-being and delivering high-quality care and customer service.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Kennedy Industries Inc.
06.2022 - 02.2025
- Performed accurate data entry to maintain up-to-date records and information management systems
- Organized and managed files systematically to ensure efficient workflow and easy retrieval of documents
- Coordinated and executed successful events by overseeing logistics, vendor relations, and promotional activities
- Managed office supplies inventory to ensure availability and support optimal operational efficiency
- Scheduled meetings effectively to facilitate communication and collaboration among team members and clients
- Enhanced customer communication by addressing inquiries and providing timely assistance to meet client needs
Office Manager
Gardner-White Furniture
11.2016 - 02.2022
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills
- Oversaw and managed 5 offices throughout the company by providing training and leadership for 50-plus customer service representatives
- Coordinated special projects and managed schedules
- Managed over 70 customer calls per day and over 100 customers in person services per day
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates
- Arranged corporate and office conferences for company employees and guests
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns
- Established and developed a strong administrative team by delivering ongoing coaching and motivation and fostering career advancement
Merchandiser
Hubert Distributors
03.2019 - 09.2019
- Updated pricing and signage to complete product displays and educate customers at up to 15 locations per day
- Merchandised new stock to appeal to customers, grab attention and drive sales
- Prepared interesting and innovative visual displays to grab customer interest and promote sales
- Monitored inventory levels and kept adequate stock in product displays on the sales floor
- Assembled quarter and full-size point of purchase promotional displays
- Established strong vendor relationships to maintain and support business
- Removed damaged, out-of-code, not-in-set and discontinued items from displays
- Conferred with up to 15 store managers per day obtaining information about customer needs and preferences
CNA/ Caregiver/ Dietary Aid Experience
(Multiple)
01.2013 - 01.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Followed all food safety regulations while preparing meals for patients.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Education
Incomplete Associate's Degree - General Business
Baker College
Auburn Hills01-2017
High School Diploma -
Milford High School
01.2010
Skills
- First aid and safety
- ADL support
- Patient transport
- Light housekeeping
- Safety procedures
- Medical charting
- Sanitation practices
- Teamwork and collaboration
- Detail-oriented
- Food safety
- Time management
- Customer service
Healthcare Employment History
- MediLodge of Milford, Milford, MI (Dietary Aid & CNA)
- West Hickory Haven, Milford, MI (CNA)
- Sanctuary at White Lake, White Lake, MI (Dietary Aid & CNA)
- Visiting Angels, Clarkston, MI (CNA)
- Entech Medical Staffing, Troy, MI (CNA)
Health Care Experience
Caregiver (CNA) / Dietary Aid Experience:
Long term care , short-term care/ rehab, in-home care
- Monitored client vital signs.
- Administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Offered companionship and kindness to 30 elderly patients per day.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained a clean, safe and well-organized patient environment.
- Conferred with supervisor to discuss patient condition and medical care.
- Recorded status and duties completed in logbooks for management.
- Entrusted to handle confidential and sensitive situations in a professional manner.
Timeline
Administrative Assistant
Kennedy Industries Inc.
06.2022 - 02.2025
Merchandiser
Hubert Distributors
03.2019 - 09.2019
Office Manager
Gardner-White Furniture
11.2016 - 02.2022
CNA/ Caregiver/ Dietary Aid Experience
(Multiple)
01.2013 - 01.2020
High School Diploma -
Milford High School
Incomplete Associate's Degree - General Business
Baker College
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