Jennifer Reed
Summary
A Resposible Professional with a perfect safety record along with clean driving history 100% accident free.
ABOUT ME AND WHAT I BRING
Honest and dependable in handling end-to-end tasks without hesitation. Punctual,efficient, neat and professional
known for reliability,
Motivated to provide prompt, friendly and professional service at all times. Anticipating customers needs to facilitate an enjoyable experience. with an upbeat engaging personality.
Genuine friendly and flexible and a natural leader have attributed to the overall improvments in customer satisfaction and increase in sales also the work space becoming more productive and a positive atmosphere. I am an assst to any employer and the Companys that hire me.
Let me come Shine some Light and increase those zeros!!!
Overview
30
30
years of professional experience
1
1
Certificate
Work History
Tour Bus Driver
Keith Gross US Senate Campaign Bus Tour
01.2024 - Current
- Navigated through heavy traffic conditions while maintaining safety precautions and following all local laws and regulations.
- Contributed to team success by actively participating in staff meetings, sharing ideas for improvements or new tour offerings.
- Promoted positive relationships with local businesses by collaborating on promotional efforts for tours.
- Maintained a clean and well-organized vehicle by performing regular inspections, cleaning, and minor maintenance tasks.
- Optimized fuel efficiency through careful route planning and monitoring driving habits such as idling time or speed control measures.
- Ensured timely arrival at all destinations by adhering to established schedules and planning efficient routes.
Lead Truck Driver
Doitoutdoors Media
01.2021 - 01.2024
- Maintained a clean driving record by adhering to all traffic laws and practicing safe-driving techniques.
- Kept accurate records of hours driven, miles covered, fuel usage, and maintenance .
- Conducted thorough pre-and post-trip vehicle inspections, identifying potential issues before they became problems.
- Adapted quickly to changing road conditions while maintaining control over the vehicle at all times, preventing accidents or other risks associated with commercial transportation.
- Completed numerous successful cross-country assignments without incident or delay during challenging weather conditions or heavy traffic situations.
Last Mile Package Delivery Driver
Amazon
02.2021 - 01.2022
- Loaded truck and properly secured items to prevent damage for deliveries.
- Consistently met or exceeded performance metrics related to on-time deliveries, accuracy, and customer satisfaction ratings.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Delivered packages to customer doorsteps and business offices.
Auto Parts Delivery Driver/Commercial Sales Associate
Auto Zone Auto Parts
02.2019 - 01.2021
- Handled cash transactions accurately, ensuring prompt payment for delivered items.
- Assisted with store operations when necessary, providing exceptional customer service and product knowledge to clients.
- Built strong relationships with customers through effective communication and timely deliveries.
- Managed paperwork efficiently, keeping accurate records of all deliveries made during each shift.
Care Assistant
Independent Contract
04.2016 - 03.2019
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Planned activities to encourage movement, stretching, and strength building.
- Developed creative strategies for overcoming obstacles related to mobility
- Entertained, conversed, and read aloud to keep patients mentally alert.
Bartender
Fubars Night Club
04.2014 - 08.2016
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bartender
Starkey's Lounge and Package Store
02.2013 - 02.2014
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Server Manager
Marks Deli and Cafe
04.2008 - 04.2013
- Trained servers on order management, food service quality and how to build rapport with guests.
- Liaised between servers and upper management to address issues and manage challenges.
- Monitored server performance and provided feedback to enhance server delivery.
Owner/Operator Specialist
JLR Pro Services
02.2001 - 06.2007
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Head Bartender
Geiger Key Marina
03.2003 - 08.2005
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
High Volume Bartender/Server
Hogs Breath Cafe
02.2002 - 01.2004
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Streamlined drink preparation processes for faster service during peak hours.
- Developed strong rapport with regular customers, fostering a sense of loyalty and community within the establishment.
- Adhered to strict sanitation guidelines when handling food items such as fruit garnishes or straws.
Head Cashier
Ace Hardware Store
02.2000 - 05.2003
- Maintained a clean and organized work area.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns and exchanges, adhering to company policies while ensuring complete satisfaction.
- Educated employees on register use, merchandising, and customer service.
Cocktail Server
Riverside Casino
03.1996 - 10.1998
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Collaborated with bartenders to ensure timely preparation of drinks for efficient service.
Line Cook
Harry's Bar & Grill
07.1994 - 01.1996
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Education
High School Diploma -
Thomas R Proctor High School
Utica, NY06.1990
Skills
- Professionalism and Punctuality
- Record Keeping Abilities
- Attention to Detail
- Reliability
- Strong Working Relationships
- Organizational Skills
- Adaptability and Flexibility
- Commercial driving
- Customer Relations
Certification
- Certified bartender
- dot
Timeline
Tour Bus Driver
Keith Gross US Senate Campaign Bus Tour
01.2024 - Current
Last Mile Package Delivery Driver
Amazon
02.2021 - 01.2022
Lead Truck Driver
Doitoutdoors Media
01.2021 - 01.2024
Auto Parts Delivery Driver/Commercial Sales Associate
Auto Zone Auto Parts
02.2019 - 01.2021
Care Assistant
Independent Contract
04.2016 - 03.2019
Bartender
Fubars Night Club
04.2014 - 08.2016
Bartender
Starkey's Lounge and Package Store
02.2013 - 02.2014
Server Manager
Marks Deli and Cafe
04.2008 - 04.2013
Head Bartender
Geiger Key Marina
03.2003 - 08.2005
High Volume Bartender/Server
Hogs Breath Cafe
02.2002 - 01.2004
Owner/Operator Specialist
JLR Pro Services
02.2001 - 06.2007
Head Cashier
Ace Hardware Store
02.2000 - 05.2003
Cocktail Server
Riverside Casino
03.1996 - 10.1998
Line Cook
Harry's Bar & Grill
07.1994 - 01.1996
High School Diploma -
Thomas R Proctor High School
- Certified bartender
- dot
bicycle riding,fishing,golfing
i love the outdoors and just about any kind of activities outdoors especially being at the water. i love to go to concerts and really anything live is fun to me
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