Jennifer Reed
Palmyra
Summary
Dynamic professional with extensive experience at L.L. Bean, excelling in team collaboration and customer service. Proven track record in developing training programs and streamlining operations, enhancing efficiency and sales engagement. Skilled in Microsoft Office Suite and adept at problem-solving, driving initiatives that significantly improved store performance and customer loyalty.
Overview
25
25
years of professional experience
Work History
Department Manager
L.L. Bean
04.2019 - 10.2020
- Streamlined processes to improve efficiency in store operations and reduce wait times.
- Implemented visual merchandising strategies that increased product visibility and sales engagement.
- Led daily operations to ensure optimal inventory management and product availability.
- Analyzed sales data to identify trends, informing decisions for promotional activities and stock levels.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Championed customer-first approach, significantly enhancing customer experience and loyalty.
Assistant
L.L. Bean
08.2022 - Current
- Assisted in daily operations, ensuring efficient workflow and customer satisfaction.
- Coordinated inventory management, maintaining accurate stock levels and product placement.
- Developed training materials for new hires, enhancing onboarding experience and knowledge retention.
- Supported marketing initiatives by organizing events and managing promotional materials effectively.
Store Manager
Gymboree
08.2008 - 04.2019
- Oversaw daily store operations, ensuring efficient workflow and high standards of customer service.
- Trained and mentored staff, fostering a collaborative team environment and enhancing performance.
- Developed and implemented promotional strategies, driving sales growth and increasing customer engagement.
- Analyzed sales data to identify trends, adjusting inventory management to optimize stock levels.
Store Manager
Aeropostale
08.2000 - 08.2005
- Established visual merchandising standards, creating appealing displays that elevated brand presentation.
- Managed budget allocation for staffing and inventory, ensuring operational efficiency within financial parameters.
- Conducted regular performance evaluations, providing constructive feedback to enhance team productivity.
- Collaborated with corporate teams on strategic initiatives, aligning local operations with company objectives.
Education
Fashion Buying And Merchandising. Magna Cum Laude
Fashion Institute of Technology
New York (City), NYAssociate of Arts - Fashion Design. Phi Theta Kappa
Harcum College
Bryn Mawr, PASkills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Team collaboration
- Verbal and written communication
- Relationship building
- Problem-solving
- Workload management
- Schedule and calendar management
- Microsoft Office Suite
- Conflict resolution
- Decision-making
- Project management
- Business correspondence
- Corporate procedures
- Spreadsheet software
- Presentation creation
- Customer service
- Multitasking
- Teamwork and collaboration
Timeline
Assistant
L.L. Bean
08.2022 - Current
Department Manager
L.L. Bean
04.2019 - 10.2020
Store Manager
Gymboree
08.2008 - 04.2019
Store Manager
Aeropostale
08.2000 - 08.2005
Fashion Buying And Merchandising. Magna Cum Laude
Fashion Institute of Technology
Associate of Arts - Fashion Design. Phi Theta Kappa
Harcum College