Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Accounting Assistant
West Coast Auto Collision
03.2024 - 10.2024
Create and send invoices to customers.
Process payments from customers, including cash, checks, and credit cards.
Track payments and delivery dates from vendors.
Maintain detailed financial records for transactions, repairs, and parts orders.
Customer Service Representative
Fix Auto
08.2022 - 03.2024
Greet customers and provide a friendly first point of contact.
Answer phone calls, emails, and in-person inquires.
Schedule appointments for repairs and estimates.
Create and manage repair orders in the system.
Assist customers with insurance claims by providing necessary documentation.
Handle customer complaints or concerns and ensuring their satisfaction by addressing issues promptly and professionally.
Handle payment transactions, including cash, credit, and insurance payments.