Jennifer Rehn
Claremore,OK
Overview
28
28
years of professional experience
Work History
Operation Manager
Aspen Dental
Claremore, Oklahoma
04.2023 - 03.2025
- Manage Staff & Doctors
- Morning Huddles
- Patient Treatment plans
- Patient Financing
- Insurance Verification
- Patient Scheduling
- Execute all treatment plans including dentures, implants
- Budget & Goals to promote all business AR/AP
- Responsible for all practice operations systems and provides support to all functioning areas, including administrative support to the front and back office
- Assist in patient scheduling
- Payroll
- Motivate and support staff
Operation Manager for 7 Senior Golf Course Communities
Pacific Suncoast Management LLC
Bonsall, CA
10.2012 - 10.2023
- Developed strategic plans to increase profitability and efficiency for all Community Centers, Gold Course & Homeowners Residents
- Sales of all homeowners homes
- Identified new opportunities for growth, expansion, and diversification
- Negotiated all contracts with vendors and suppliers
- Managed daily operations of business, including hiring and training staff
- Oversaw budgeting and financial management for Community Center and HOA
- Maintained relationships with existing clients by providing superior customer service
- Reviewed legal documents related to business operations
- Ensured compliance with local, state, and federal regulations
- Developed policies and procedures for the organization
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings
- Managed operations budgeting, accounts payable and accounts receivable and payroll
- Formed and sustained strategic relationships with clients
- Manage staff over 7 communities (100)
- Board Meetings
New Home Sales Manager
Sage Community Group
Newport Beach, CA
08.2006 - 03.2009
- Developed and implemented sales strategies to increase revenue of new home sales
- Created and maintained strong relationships with potential buyers, real estate agents, and other stakeholders
- We conducted weekly meetings with the team to review goals and progress towards increasing sales performance
- Managed the entire sales process from initial contact through closing of new home sale transactions
- Analyzed market conditions and trends in order to recommend pricing changes for new home listings
- Provided customer service support for prospective buyers by answering questions about floor plans, financing options, and amenities
- Maintained accurate records of all customer interactions related to new home sales activities
- Negotiated contracts between buyers and sellers in order to facilitate successful completion of new home purchases
- Monitored inventory levels of model homes in order to ensure availability for potential buyers
- Assisted customers in obtaining mortgage financing by providing information about available loan programs
- Participated in local industry events such as open houses or trade shows in order to promote the company's products and services
- Supervised staff members who worked directly with clients during the purchasing process
- Performed regular inspections of completed projects prior to delivery to customers
- Engaged weekly with management teams, construction contractors and clients to communicate and evaluate project status results
- Assisted clients with new home buying processes by coordinating with referring lenders to facilitate mortgage qualification
- Conducted model home walk-throughs to showcase floor plan diversity and promote timely selection in home buying process
- Business Closed due to Owners Death
New Home Sales Manager
Biltmore Buildings Company
Troy, MI
03.1997 - 05.2006
- Conducted tours of model homes and community amenities
- Developed and implemented sales strategies to increase revenue of new home sales
- Created and maintained strong relationships with potential buyers, real estate agents, and other stakeholders
- Conducted weekly meetings with the team to review goals and progress towards increasing sales performance
- Managed the entire sales process from initial contact through closing of new home sale transactions
- Analyzed market conditions and trends in order to recommend pricing changes for new home listings
- Provided customer service support for prospective buyers by answering questions about floor plans, financing options, and amenities
- Coordinated with contractors, architects, engineers and other professionals throughout the construction phase of each project
- Negotiated contracts between buyers and sellers in order to facilitate successful completion of new home purchases
- Resolved customer complaints regarding building defects or quality issues in a timely manner
- Monitored inventory levels of model homes in order to ensure availability for potential buyers
- Assisted customers in obtaining mortgage financing by providing information about available loan programs
- Participated in local industry events such as open houses or trade shows in order to promote company's products and services
- Supervised staff members who worked directly with clients during the purchasing process
- Ensured compliance with all applicable laws and regulations governing real estate transactions
- Performed regular inspections of completed projects prior to delivery to customers
- Identified opportunities for improvement within existing processes related to new home sales operations
- Engaged weekly with management teams, construction contractors and clients to communicate and evaluate project status results
- Assisted clients with new home buying processes by coordinating with referring lenders to facilitate mortgage qualification
- Conducted model home walk-throughs to showcase floor plan diversity and promote timely selection in home buying process
- Resolved customer complaints regarding sales and service
- Supported sales team members to drive growth and development
- Established ambitious goals for employees to promote achievement and surpass business targets
- Oversaw regional and local sales managers and staff
- Moved to California
Timeline
Operation Manager
Aspen Dental
04.2023 - 03.2025
Operation Manager for 7 Senior Golf Course Communities
Pacific Suncoast Management LLC
10.2012 - 10.2023
New Home Sales Manager
Sage Community Group
08.2006 - 03.2009
New Home Sales Manager
Biltmore Buildings Company
03.1997 - 05.2006
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