Jennifer Reyes
Columbia,VA
Summary
Proactive Warehouse Worker with extensive experience in material handling, order fulfillment, and customer satisfaction. Expert in optimizing storage space, maintaining clean workspaces, and resolving complex issues. Strong skills in inventory management, heavy lifting, and effective communication, bringing a disciplined, problem-solving approach to every task.
Overview
1
1
year of professional experience
Work History
Warehouse Worker
Amazon
01.2024 - 09.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Ensured accurate order fulfillment by diligently cross-checking picklist against packed items for consistency.
- Optimized storage space, rearranging items to better utilize available square footage.
Associate
Walmart
06.2023 - 11.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained high level of product knowledge, providing accurate information to customers. Answered customer telephone calls promptly to avoid on-hold wait times.
- Operated cash register for cash, check, and credit card transactions Stocked shelves, racks and cases with new or transferred merchandise
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Education
High School Diploma -
Fluvanna County High School
1918 Thomas Jefferson Pkwy, Palmyra, VA 2296305.2023
Skills
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Heavy Lifting
- Loading and unloading
- Warehouse Safety
- Attention to Detail
- Problem-Solving
Timeline
Warehouse Worker
Amazon
01.2024 - 09.2024
Associate
Walmart
06.2023 - 11.2023
High School Diploma -
Fluvanna County High School