Jennifer Reyes
Marshall,MN
Summary
Medical Laboratory Assistant with Avera Marshall Regional Hospital, skilled in training and mentoring staff while ensuring patient confidentiality. Proven ability to enhance patient relations through compassionate care and effective problem-solving. Committed to maintaining a nurturing environment and supporting special needs, fostering a culture of excellence in healthcare.
Overview
8
8
years of professional experience
Work History
Medical Laboratory Assistant
Avera Marshall Regional Hospital
01.2022 - Current
- Assisted in the training of new laboratory assistants, providing guidance on best practices and procedures.
- Maintained a clean, safe work environment by following strict laboratory protocols and guidelines.
- Promoted patient confidentiality by adhering to HIPAA regulations during all phases of specimen handling and reporting processes.
- Demonstrated excellent problem-solving skills when troubleshooting issues related to sample preparation or equipment malfunctions.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Assistant Preschool Teacher
United Community Action
03.2020 - 12.2021
- Aided in the preparation of instructional materials, ensuring resources were readily available for each lesson.
- Served as a positive role model for students, demonstrating professionalism, empathy, and enthusiasm in all interactions.
- Provided individualized support for students, addressing unique learning needs and fostering growth in all areas.
- Supported lead teacher in conducting assessments to measure student progress and identify areas requiring additional focus.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Enhanced student engagement by incorporating interactive activities and hands-on learning experiences.
- Maintained a clean, safe, and organized classroom space conducive to learning and creativity.
- Maintained tidy and clean classroom consistent with safety and health standards.
Bridal Manager
Infinity by Sisters Bridal
06.2018 - 02.2020
- Collaborated with marketing team to create engaging promotional materials for print, online, and social media platforms.
- Cultivated a supportive work environment that encouraged collaboration among team members to achieve common goals.
- Provided exceptional customer service, resulting in repeat business and numerous referrals from satisfied clients.
- Addressed escalated customer concerns promptly, implementing solutions that maintained positive brand reputation.
- Maintained detailed records of client preferences, measurements, and order statuses to ensure timely delivery of gowns.
- Enhanced customer satisfaction by providing personalized bridal consultations and styling recommendations.
Certified Nursing Assistant
Colonial Manor Nursing Home
04.2017 - 01.2018
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Education
No Degree - Human Resources
Minnesota West Community & Technical College
Worthington, MN05-2020
High School Diploma -
RTR High School
Tyler, MN05-2018
Skills
- Patient confidentiality
- Training and mentoring
- Patient relations
- Special needs support
- Nurturing environment
- Nonprofit leadership
Languages
Spanish
Native or Bilingual
Timeline
Medical Laboratory Assistant
Avera Marshall Regional Hospital
01.2022 - Current
Assistant Preschool Teacher
United Community Action
03.2020 - 12.2021
Bridal Manager
Infinity by Sisters Bridal
06.2018 - 02.2020
Certified Nursing Assistant
Colonial Manor Nursing Home
04.2017 - 01.2018
No Degree - Human Resources
Minnesota West Community & Technical College
High School Diploma -
RTR High School
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