Summary
Work History
Overview
Education
Skills
Languages
Timeline
Generic

Jennifer Reyes

Westminster,MD

Summary

Dynamic professional with a strong work ethic and integrity, experienced in customer service. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in payment collection and inventory management, consistently achieving operational efficiency and fostering positive relationships with clients and team members.

Work History

Cashier

Del Huerto Store
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries, ensuring positive shopping experiences.
  • Maintained accurate cash drawer through regular audits and reconciliations.
  • Collaborated with team members to streamline checkout procedures and reduce wait times.
  • Managed inventory by restocking shelves and organizing merchandise displays effectively.
  • Handled customer complaints professionally, resolving issues to enhance satisfaction.
  • Adhered to store policies for safety and cleanliness in the work environment.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Property Manager

Groves Management LLC
07.2024 - 01.2025
  • Managed daily operations of residential properties, ensuring timely maintenance and tenant satisfaction.
  • Coordinated leasing activities, including tenant screening and lease negotiations, to maximize occupancy rates.
  • Developed budgets for property operations, monitoring expenses to enhance financial performance.
  • Implemented property marketing strategies to attract prospective tenants and reduce vacancy periods.
  • Established strong relationships with vendors for maintenance services, negotiating contracts for improved service delivery.
  • Conducted regular property inspections to ensure compliance with safety standards and regulatory requirements.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.

Real Estate Assistant

Stanley Groves & Associates
11.2021 - 01.2025
  • Assisted in scheduling property showings and client meetings to enhance agent productivity
  • Managed documentation for real estate transactions, ensuring compliance and accuracy
  • Coordinated communication between clients and agents, fostering positive relationships
  • Researched local market trends to support effective pricing strategies for listings
  • Maintained comprehensive database of properties, streamlining access for team members
  • Created marketing materials for listings, increasing visibility across platforms
  • Organized open houses and promotional events, enhancing community engagement
  • Provided administrative support in preparing contracts and closing documents for transactions
  • Maintained efficient office operations by handling errands and administrative functions.
  • Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
  • Prepared and maintained accurate property listings, sales contracts and closing documents.
  • Coordinated appointments to show marketed properties.
  • Assisted in closing transactions smoothly by preparing necessary documentation and coordinating with title companies, lenders, and inspectors.
  • Streamlined property listing process for increased efficiency, utilizing MLS systems and various real estate websites.
  • Contributed to successful marketing campaigns by creating visually appealing promotional materials for properties and open houses.
  • Demonstrated strong attention to detail when proofreading contracts, ensuring accuracy and completeness before submission.
  • Boosted team productivity with effective calendar management for appointments, showings, closings, and meetings.

Overview

2025
2025
years of professional experience

Education

GED -

Carroll Community College
Westminster, MD
10.2019

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Written and verbal communication
  • Professionalism and courtesy
  • Payment collection

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Property Manager

Groves Management LLC
07.2024 - 01.2025

Real Estate Assistant

Stanley Groves & Associates
11.2021 - 01.2025

Cashier

Del Huerto Store

GED -

Carroll Community College