Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jennifer Reynolds

Grove

Overview

10
10
years of professional experience

Work History

volunteer accounting

VVA chapter 878
Grove
08.2001 - 07.2011
  • Managed accounts payable and receivable processes efficiently.
  • Collaborated with team members to streamline bookkeeping procedures.
  • Prepared financial statements for management review and analysis.
  • Assisted in budgeting processes by providing accurate data inputs.
  • Processed accounts payable and receivable transactions.
  • Performed basic accounting, payroll and bookkeeping services to manage business operations.
  • Resolved billing discrepancies with vendors or customers promptly.
  • Reviewed purchase documents and company receipts for reconciliation with statements.
  • Maintained and reconciled general ledger accounts.
  • Posted journal entries to the general ledger system accurately and timely.
  • Entered deposits, credit card charges and sales entries to facilitate cash management.
  • Generated invoices for clients and tracked payments received from customers.
  • Performed month-end closing activities.

bartender/manager

thirsty monkey bar
Afton
07.2007 - 05.2008
  • Coordinated daily operations to ensure smooth service delivery in a fast-paced environment.
  • Managed inventory levels and processed supply orders to maintain stock availability.
  • Trained new staff on procedures and company policies for consistent performance.
  • Assisted in budgeting processes by tracking expenses and forecasting needs accurately.
  • Ensured compliance with safety regulations and company protocols during daily operations.
  • Monitored staff performance and addressed issues.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Conducted performance evaluations, providing feedback and coaching for team development.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Oversaw marketing initiatives, increasing brand awareness and sales.
  • Streamlined communication channels, improving information flow and decision-making speed.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Led a team of XX employees, ensuring high productivity and excellent customer service.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Mixed and served a variety of beverages to customers.
  • Maintained cleanliness and organization of the bar area.
  • Collaborated with team members to fulfill customer orders efficiently.
  • Followed safety and sanitation guidelines during beverage preparation.
  • Prepared garnishes and cocktail ingredients for drink service.
  • Greeted customers and provided excellent customer service.
  • Developed good working relationships with fellow employees through effective communication.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Resolved customer complaints in a professional manner.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Provided drink suggestions to customers based on their preferences.
  • Recommended food and drinks to patrons based on preference, pairings, and special promotions.
  • Balanced daily registers and generated sales reports for management.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Effectively multitasked within fast-paced environment.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Neatly sliced and pitted fruit for garnishing drinks.

Education

Accounting

Strayer University
Washington,dc
03-2025

GED - Basic

Stratford High School
Stratford, TX
12-1995

Skills

  • Accounting procedures
  • Team collaboration
  • Customer service
  • Effective communication
  • Budget management
  • Problem resolution
  • Time management
  • Data entry

Affiliations

  • bookkeeping
  • budgeting
  • check book balancing
  • taxes

Timeline

bartender/manager

thirsty monkey bar
07.2007 - 05.2008

volunteer accounting

VVA chapter 878
08.2001 - 07.2011

Accounting

Strayer University

GED - Basic

Stratford High School

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Jennifer Reynolds