Jennifer Reynolds
Grove
Overview
10
10
years of professional experience
Work History
volunteer accounting
VVA chapter 878
Grove
08.2001 - 07.2011
- Managed accounts payable and receivable processes efficiently.
- Collaborated with team members to streamline bookkeeping procedures.
- Prepared financial statements for management review and analysis.
- Assisted in budgeting processes by providing accurate data inputs.
- Processed accounts payable and receivable transactions.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
- Resolved billing discrepancies with vendors or customers promptly.
- Reviewed purchase documents and company receipts for reconciliation with statements.
- Maintained and reconciled general ledger accounts.
- Posted journal entries to the general ledger system accurately and timely.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
- Generated invoices for clients and tracked payments received from customers.
- Performed month-end closing activities.
bartender/manager
thirsty monkey bar
Afton
07.2007 - 05.2008
- Coordinated daily operations to ensure smooth service delivery in a fast-paced environment.
- Managed inventory levels and processed supply orders to maintain stock availability.
- Trained new staff on procedures and company policies for consistent performance.
- Assisted in budgeting processes by tracking expenses and forecasting needs accurately.
- Ensured compliance with safety regulations and company protocols during daily operations.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Created monthly reports for senior management summarizing operational performance metrics.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Streamlined communication channels, improving information flow and decision-making speed.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Mixed and served a variety of beverages to customers.
- Maintained cleanliness and organization of the bar area.
- Collaborated with team members to fulfill customer orders efficiently.
- Followed safety and sanitation guidelines during beverage preparation.
- Prepared garnishes and cocktail ingredients for drink service.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Provided drink suggestions to customers based on their preferences.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Balanced daily registers and generated sales reports for management.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Planned and coordinated special events to boost customer numbers and profits.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Effectively multitasked within fast-paced environment.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Neatly sliced and pitted fruit for garnishing drinks.
Education
Accounting
Strayer University
Washington,dc03-2025
GED - Basic
Stratford High School
Stratford, TX12-1995
Skills
- Accounting procedures
- Team collaboration
- Customer service
- Effective communication
- Budget management
- Problem resolution
- Time management
- Data entry
Affiliations
- bookkeeping
- budgeting
- check book balancing
- taxes
Timeline
bartender/manager
thirsty monkey bar
07.2007 - 05.2008
volunteer accounting
VVA chapter 878
08.2001 - 07.2011
Accounting
Strayer University
GED - Basic
Stratford High School