Jennifer Rhode
Madison,MN
Summary
Dedicated Patient Care Technician with a compassionate approach, honed at Avera McKennan Hospital & University Health Center.
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes. Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Teachers Assistant
Tiger Tots Daycare
03.2022 - 04.2023
- Assisted in preparing instructional materials for classroom activities
- Supported lead teacher in managing student behavior and engagement
- Coordinated classroom resources to facilitate smooth learning experiences
- Implemented routine tasks to maintain an organized classroom environment
CNA/Certified Medication Aide
Good Samaritan Society - Luther Manor
03.2020 - 03.2021
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs, documenting changes and reporting to nursing staff promptly.
- Maintained cleanliness and organization of patient care areas, adhering to safety protocols.
- Collaborated with healthcare team to implement individualized care plans for patients.
- Participated in training new staff on best practices in patient care procedures.
- Provided emotional support to patients, fostering a compassionate environment for recovery.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Reduced patient stress levels through effective communication and active listening skills.
CNA/Medication Aide
Edgewood Vista Memory Care
05.2013 - 01.2020
- Assisted patients with daily living activities, ensuring comfort and safety.
- Administered medications and monitored patient vital signs for health compliance.
- Educated patients and families on health management and care procedures.
- Trained new staff on proper caregiving techniques and facility protocols.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted patients with daily living activities, promoting independence and dignity.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Followed directions of licensed nurses to administer medications and treatments.
- Assisted in training new staff on medication administration procedures and best practices.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Safeguarded patients from potential drug interactions by carefully reviewing their medical histories before administering any new medications.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
CNA/Medication Aide
South Ridge Care Center
07.2017 - 08.2018
- Collaborated with healthcare team to develop individualized care plans for patients.
- Implemented infection control measures, enhancing patient safety standards.
- Maintained accurate patient records, documenting changes in condition and care provided.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Administered medications to patients according to prescribed schedules and protocols.
Patient Care Technician
Avera McKennan Hospital & University Health Center
04.2016 - 06.2017
- Monitored vital signs and reported changes to healthcare team, ensuring timely interventions.
- Educated patients on post-treatment care, promoting adherence to recovery protocols.
- Trained new staff on best practices in patient care and safety standards, fostering a supportive environment.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Ensured safety and well-being of patients through diligent observation and reporting of changes in condition.
- Fostered clean and hygienic environment, reducing risk of infections.
- Assisted nursing staff with medical procedures to support patient care plans.
Patient Care Technician
Avera Behavioral Health Hospital
04.2015 - 04.2016
- Provided compassionate patient care, ensuring comfort and safety during medical procedures.
- Assisted nursing staff with daily operations, enhancing workflow efficiency and patient satisfaction.
- Monitored vital signs and reported changes to healthcare team, ensuring timely interventions
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Reduced stress for patients and families through effective communication and empathetic support.
- Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
- Provided nutritional support by assisting patients with meals, catering to individual dietary needs.
- Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Provided emotional support to patients and families, easing their stress and anxiety during hospital stays.
- Supported patients' daily living activities, improving their hospital stay experience.
- Improved patient satisfaction with attentive communication and responsiveness to needs.
- Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
CNA/Medication Aide
Dow Rummel Village
06.2010 - 05.2013
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Coordinated with multidisciplinary teams to streamline patient care processes.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Transported patients between rooms and appointments or testing locations.
- Assisted residence with activities of daily living.
CNA/Certified Medication Aide
Good Samaritan Society - Center
05.2008 - 06.2010
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Supported needs of residents under long-term care.
- Delivered high-quality care to patients in long-term facility.
- Monitored patient vital signs, documenting changes for nursing staff review.
- Assisted patients with daily living activities, fostering independence and comfort.
- Educated patients on medication usage and potential side effects.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Promoted patient safety with thorough knowledge of medication interactions and contraindications.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Maintained high standards of cleanliness and organization within the medication storage area, reducing potential risks associated with cross-contamination or mixups.
Education
Bachelor of Science - Nursing
National American University
Sioux Falls, SDHigh School Diploma -
Montevideo Senior High
Montevideo, MN06-2004
Skills
- Positive attitude
- Medical terminology
- CPR certification
- Patient observation
- Blood glucose testing
- Compassion and empathy
- Time management
- Emergency response
- Problem-solving
- Multitasking and organization
- Flexibility and adaptability
- Vital signs monitoring
- Professional bedside manner
- Maintaining confidentiality
- Reliable team player
- Compassionate
Timeline
Teachers Assistant
Tiger Tots Daycare
03.2022 - 04.2023
CNA/Certified Medication Aide
Good Samaritan Society - Luther Manor
03.2020 - 03.2021
CNA/Medication Aide
South Ridge Care Center
07.2017 - 08.2018
Patient Care Technician
Avera McKennan Hospital & University Health Center
04.2016 - 06.2017
Patient Care Technician
Avera Behavioral Health Hospital
04.2015 - 04.2016
CNA/Medication Aide
Edgewood Vista Memory Care
05.2013 - 01.2020
CNA/Medication Aide
Dow Rummel Village
06.2010 - 05.2013
CNA/Certified Medication Aide
Good Samaritan Society - Center
05.2008 - 06.2010
Bachelor of Science - Nursing
National American University
High School Diploma -
Montevideo Senior High