Jennifer Rice
Aylett,VA
Summary
I am a hardworking and passionate job seeker with a strong work ethic eager to secure an entry-level Data Entry position. I am ready to help the team achieve company goals.
Overview
22
22
years of professional experience
Work History
Hairstylist
Hair Cuttery Salon
03.2017 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in the register for prompt customer service.
- Resolved guest complaints about service or style.
- Organized sales area and workstation to showcase products and boost sales.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits.
Dispatcher
King William County Sheriff's Office
07.2016 - 08.2017
- Answered 911 and non-emergent calls and assisted the citizens of King William County by dispatching the appropriate services to meet their needs
- Searched and provided information as needed by Law Enforcement
- Maintained updated and detailed records of calls in physical and electronic databases.
Hairstylist
Great Clips
01.2007 - 03.2017
- Requested by Manager to update current inventory as well as enter new shipments.
- Arranged fellow employee time off requests and service complaint forms in respective files.
- Provided consultations and styling services to 15-25 customers daily; Maintained a database of customer information.
- Processed payments, entering sales in the register for prompt customer service.
- Counted and documented opening and closing cash amounts daily.
- Processed payments, entering sales in the register for prompt customer service.
- Recorded notes for future reference about customer preferences and services delivered.
- Answered phone calls to schedule client appointments.
- Developed a loyal following of clients by providing high-quality services.
- Trained new cosmetologists on cutting techniques.
Administrative Assistant
Bay Shore Appraisals
01.2006 - 01.2007
- Answered multi-line phone systems, routed calls, delivered messages to staff, and greeted visitors.
- Managed filing system, entered data, and completed other clerical tasks.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to the correct recipient.
- Managed filing system, entered data, and completed other clerical tasks.
Hairstylist
Regis Hair Salon
02.2002 - 01.2006
- Scheduled appointments for customers in person and via telephone
- Provided hair care to a diverse clientele.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Processed payments, entering sales in register for prompt customer service.
Education
Certificate of Career Studies - Medical Insurance Coding
Graduate of J. Sargeant Reynolds Community College
06.2010
Graduate -
Hermitage High School
06.2002
Diploma - Cosmetology
Hermitage Technical Center
05.2002
Skills
- Haircuts
- Workflow Efficiency
- POS Terminal Operation
- Outstanding Customer Service
- Advanced Communication Skills
- Word Processing
- Assessing Outcomes
- Detail-Orientated
- Outstanding Client Retention
Accomplishments
- Received recognition within the district and earned a bonus for meeting the "My Personal Best" performance metric with Hair Cuttery.
- Dean's List for Fall 2009 and 2010 at J. Sargeant Reynolds Community College.
Timeline
Hairstylist
Hair Cuttery Salon
03.2017 - Current
Dispatcher
King William County Sheriff's Office
07.2016 - 08.2017
Hairstylist
Great Clips
01.2007 - 03.2017
Administrative Assistant
Bay Shore Appraisals
01.2006 - 01.2007
Hairstylist
Regis Hair Salon
02.2002 - 01.2006
Certificate of Career Studies - Medical Insurance Coding
Graduate of J. Sargeant Reynolds Community College
Graduate -
Hermitage High School
Diploma - Cosmetology
Hermitage Technical Center
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