Jennifer Richards
South Haven
Summary
Dynamic and dedicated Massage Therapist with a proven track record at Salubrity Vida, enhancing client satisfaction through exceptional service and personalized techniques. Skilled in deep tissue therapy and effective communication, I thrive in fast-paced environments, demonstrating adaptability and a commitment to continual improvement while fostering positive client relationships.
Overview
6
6
years of professional experience
Work History
Jenesis New Beginnings
Self Employed Massage Therapist
04.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Massage Therapist
Salubrity Vida
09.2024 - 03.2025
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided clear, concise instructions to clients to prepare for massage services.
- Delivered a range of massage therapies with expertise in deep tissue, Swedish and myofascial methods.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
Cosmetologist/Massage Therapist
Harbor Shores Hotel
01.2019 - 09.2024
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
Education
Massage Therapist - Massage
Creative Therapy School of Massage
Saint Joseph, MI04.2021
Cosmetologist - Cosmetology
Tulip City Beauty College
Holland, MI05.2014
Associate Of Applied Arts - General Studies
Lake Michigan College
Benton Harbor, MI05.2010
High School Diploma - General Studies
American School
Lansing, IL06.2004
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Calm under pressure
- Active listening
- Verbal communication
Timeline
Massage Therapist
Salubrity Vida
09.2024 - 03.2025
Jenesis New Beginnings
Self Employed Massage Therapist
04.2024 - Current
Cosmetologist/Massage Therapist
Harbor Shores Hotel
01.2019 - 09.2024
Massage Therapist - Massage
Creative Therapy School of Massage
Cosmetologist - Cosmetology
Tulip City Beauty College
Associate Of Applied Arts - General Studies
Lake Michigan College
High School Diploma - General Studies
American School
Similar Profiles
Ryan JaniaRyan Jania
Independent Contractor at Self Employed Massage TherapistIndependent Contractor at Self Employed Massage Therapist
Lindsey EidsnessLindsey Eidsness
Massage Therapist at Self-employed Massage TherapistMassage Therapist at Self-employed Massage Therapist
ELIZAH KHANELIZAH KHAN
Massage Therapist at Self-Employed Massage TherapistMassage Therapist at Self-Employed Massage Therapist