Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Richardson

Bagley,IA

Summary

Resourceful Office Manager with many years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration, and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres. Detail-oriented Office Manager experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, bookkeeping and project management.

Overview

18
18
years of professional experience

Work History

Office Manager

SR Home Remodeling
Bagley, IA
09.2019 - Current
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Assisted in recruiting, onboarding and training new employees.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Maintained filing system for records, correspondence and other documents.
  • Ensured compliance with applicable laws regarding employment practices.
  • Provided training to new hires on office policies and procedures.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Supervised staff members, organized schedules and delegated tasks.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.

Office Manager

All Outdoor Power Equipment
Perry, IA
04.2019 - 12.2023
  • Analyzed data from various sources to identify trends and make recommendations for improvement.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Maintained filing system for records, correspondence and other documents.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Processed payroll accurately ensuring all employees were paid on time.
  • Supervised staff members, organized schedules and delegated tasks.
  • Monitored inventory levels and placed orders when needed.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Ordered supplies and equipment to maintain adequate inventory levels.

Office Manager

Naylor Service & Sales
Perry, IA
04.2006 - 04.2019
  • Analyzed data from various sources to identify trends and make recommendations for improvement.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Maintained filing system for records, correspondence and other documents.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Processed payroll accurately ensuring all employees were paid on time.
  • Monitored inventory levels and placed orders when needed.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Assisted in developing budgets for departmental expenses.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Used judgment and initiative in handling confidential matters and requests.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Managed office budget to handle inventory, postage and vendor services.
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Coded and entered daily invoices with in-house accounting software.

Education

Accounting Technology And Bookkeeping

Iowa State University
Ames, IA
01-1991

High School Diploma -

YJB
Jamaica, IA
01-1989

Bar Management

Phoenix
Online
01-2006

Skills

  • Customer Service
  • Administrative Support
  • Employee Supervision
  • Expense Reporting
  • Data Entry
  • Inventory Control
  • Office Management
  • Bookkeeping
  • Billing
  • Scheduling Coordination
  • Customer Relations
  • Credit and collections
  • Financial Accounting
  • Human Resources
  • Scheduling and calendar management
  • Account Reconciliation
  • Business Administration
  • Budget Administration
  • Mail handling
  • Payroll Processing

Timeline

Office Manager

SR Home Remodeling
09.2019 - Current

Office Manager

All Outdoor Power Equipment
04.2019 - 12.2023

Office Manager

Naylor Service & Sales
04.2006 - 04.2019

Accounting Technology And Bookkeeping

Iowa State University

High School Diploma -

YJB

Bar Management

Phoenix

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Jennifer Richardson