Jennifer Richion
San Jose,CA
Summary
Medical Assistant prepared for this role by bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Alexander Doan, M.D
11.2021 - Current
- Performed front and back office duties: roomed patients, took vitals, updated charts, administered medications, and scheduled injections.
- Assisted with clinical procedures including blood draws, urinalysis, imaging prep, HRT, mole removals, and biopsies.
- Managed remote patient monitoring (RPM) for 200+ patients, tracking blood pressure readings, documenting data, and supporting billing workflows.
- Coordinated insurance authorizations, appointment scheduling, phone triage, and light billing tasks.
- Consulted patients on aesthetic procedures and provided follow-up care coordination.
- Built strong patient relationships through warm, professional communication—frequently recognized through positive reviews and feedback.
Psychiatric Medical Assistant
AACI, San Jose, CA
07.2022 - Current
- Supported psychiatrists and nurse practitioners with daily tasks, including rooming patients, scheduling, and collecting consent forms.
- Coordinated recurring vitals and lab work to maintain compliance with county mental health guidelines.
- Communicated with care teams to ensure aligned treatment plans and reduce confusion across services.
- Resolved pharmacy issues, answered primary care-related questions, and assisted with medication refills and management.
- Facilitated both in-person and virtual appointments; assisted patients with connecting to providers and arranged interpreter services as needed.
- Helped patients overcome access barriers by coordinating transportation for appointments and ensuring continuity of care.
Medical Assistant
Action Urgent Care, San Jose, CA
06.2022 - 07.2022
- Provided support across multiple clinics, assisting physician assistants with patient care and clinical tasks.
- Roomed patients, took vitals, and assessed symptoms to help determine appropriate diagnostic tests.
- Performed EKGs, virus testing, urinalysis, spirometry, TB tests, and coordinated referrals to specialists and imaging clinics.
- Assisted with treatments including medication injections, breathing therapies, and minimally invasive procedures.
- Supported virtual patient visits, managed phone triage, and scheduled appointments using the EMR system.
- Adapted to the fast-paced urgent care environment, efficiently multitasking to maintain a professional workflow.
Covid Screener
GoLab
10.2021 - 05.2022
- Quickly mastered COVID-19 testing protocols and was trusted to independently run testing sites.
- Promoted to team lead and manager, responsible for training new employees on safe and accurate test administration.
- Managed daily testing volumes ranging from 35 to over 400 tests during peak COVID surges.
- Maintained a smooth, efficient work environment by managing high-pressure situations and supporting staff development.
- Recognized for exceptional quick learning and leadership under demanding conditions.
Medical Assistant
Evergreen Pediatrics Dr. Pronoti Nigam
01.2021 - 06.2021
- Gained hands-on experience performing front and back office tasks, including scheduling, charting, and insurance verification.
- Improved patient communication and customer service skills in a busy pediatric setting.
- Assisted with medication administration and supported team communication and workflow.
- Developed problem-solving abilities by managing patient flow and appointment coordination.
Education
San Jose State University
San Jose, CAhighschool diploma - undefined
Calero Highschool
San Jose, CA06.2021
Medical Assisting Certificate - undefined
Silicon Valley Career Technical Education
San Jose, CA06.2021
GE courses - undefined
Evergreen Valley College
San Jose, CA01.2020
Skills
- Fast Learner with Strong Adaptability
- Collaborative Leadership & Team Coordination
- Electronic Health Records (EHR/EMR) Proficiency
- Patient Scheduling & Administrative Support
- Clinical Note-Taking & Care Coordination
- Compassionate, Culturally Sensitive Patient Support
- Phlebotomy, Specimen Collection & Vaccine Administration
- Procedure Assistance & CPR Certified
- Professional Integrity & Strong Work Ethic
Accomplishments
- Recognized for outstanding dedication to patient care.
- Used Microsoft Excel to develop revenue tracking spreadsheets.
- Supervised team of multiple staff members.
Certification
- BLS certification
- Medical Assistant
LANGUAGES
English
Work Preference
Important To Me
Work-life balanceCareer advancementFlexible work hoursCompany CultureTimeline
Psychiatric Medical Assistant
AACI, San Jose, CA
07.2022 - Current
Medical Assistant
Action Urgent Care, San Jose, CA
06.2022 - 07.2022
Medical Assistant
Alexander Doan, M.D
11.2021 - Current
Covid Screener
GoLab
10.2021 - 05.2022
Medical Assistant
Evergreen Pediatrics Dr. Pronoti Nigam
01.2021 - 06.2021
highschool diploma - undefined
Calero Highschool
Medical Assisting Certificate - undefined
Silicon Valley Career Technical Education
GE courses - undefined
Evergreen Valley College
San Jose State University
Awards
Academic excellence and Honors roll awarded in high school for a GPA of 3.9
Similar Profiles
Kimberly FloresKimberly Flores
Medical Scribe at Alexander Roka M.D. Family PracticeMedical Scribe at Alexander Roka M.D. Family Practice
Vicky TranVicky Tran
Assistant Restaurant Manager at Doan NguyenAssistant Restaurant Manager at Doan Nguyen
Brock HenkelBrock Henkel
Snow Removal at Doan Snow RemovalSnow Removal at Doan Snow Removal
Samuel Nehemiah PerezSamuel Nehemiah Perez
Warehouse Worker at Hawkins ConstructionWarehouse Worker at Hawkins Construction
Angelina LopezAngelina Lopez
Sales Associate at BurlingtonSales Associate at Burlington