Jennifer Riley
Forked River,NJ
Summary
Dynamic and results-oriented professional with extensive experience in educational and customer service roles, notably with Lacey Township Board of Education. Excelled in providing clerical support, utilizing computer skills, and enhancing team leadership. Proven track record in improving learning environments and customer satisfaction through effective communication and staff supervision.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Paraprofessional
Lacey Township Board Of Education
Lanoka Harbor, NJ
05.2021 - Current
- Supplied one-on-one attention to each student during group activities.
- Supervised small groups of students during instruction time.
- Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
- Managed classroom technology and assisted students in using educational software.
- Provided clerical support to teachers, such as photocopying and organizing materials.
- Attended in-services, workshops and seminars.
- Monitored student progress and provided feedback to lead teacher.
- Distributed tests and collected homework assignments after completion.
- Graded assignments and tests and documented results into filing systems.
Paraprofessional /Teacher's Assistant
Alpha School
Jackson, NJ
05.2019 - 05.2021
- Supervised students in both the classroom setting and outside activities such as field trips or physical education classes.
- Assisted with clerical duties such as copying documents, grading papers, filing records.
- Supported classroom teacher with daily instruction and management of student activities.
- Collaborated with other professionals, such as speech therapists and psychologists, to develop strategies that benefited each student's learning style.
- Taught daily life skills and behaviors to students to build practical knowledge.
- Prepared instructional materials for specific classroom activities tailored to support student needs.
- Provided one-on-one support to students requiring additional assistance with assignments.
- Utilized technology-based tools such as computers and software programs to enhance learning experiences for all students.
Paraprofessional
Lacey Township Board Of Education
Lanoka Harbor, NJ
11.2011 - 05.2019
- Supplied one-on-one attention to each student during group activities.
- Developed creative learning activities that engage all types of learners.
- Managed classroom technology and assisted students in using educational software.
- Instructed students using a variety of teaching methods such as lectures, discussions, audio-visual presentations.
- Supported classroom teacher with daily instruction and management of student activities.
- Provided clerical support to teachers, such as photocopying and organizing materials.
- Contributed to a safe and inclusive learning environment for all students.
- Attended in-services, workshops and seminars.
- Helped implement behavior management strategies for individual students.
- Collected money from students for school-related projects and field trips.
Assistant Store Manager
Blockbuster Video
Forked River, NJ
12.2002 - 04.2006
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Handled scheduling for store shifts to achieve adequate staffing.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Trained new employees on store policies, procedures and customer service standards.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Conducted periodic inventories and physical counts of product supplies.
Bank Teller
Hudson City Savings Bank
Bayville, NJ
12.1999 - 07.2002
- Reconciled cash and checks against computer records at end of shift.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Prepared official checks for customer and internal bank needs.
- Liaised between bank branches regarding best practices and operations.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
- Identified transaction errors when debits and credits did not balance.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Education
High School Diploma -
Manalapan High
01-1990
Skills
- Math intervention
- Computer skills
- Clerical support
- Teaching assistance
- Effective communication
- Patient
- Staff supervision
- Time management
- Goal setting
- Money handling
- Employee scheduling
- Team leadership
Certification
- Para Praxis exam April 2019
Affiliations
- Enjoy reading
- Running Spartan races with my family
Timeline
Paraprofessional
Lacey Township Board Of Education
05.2021 - Current
Paraprofessional /Teacher's Assistant
Alpha School
05.2019 - 05.2021
Paraprofessional
Lacey Township Board Of Education
11.2011 - 05.2019
Assistant Store Manager
Blockbuster Video
12.2002 - 04.2006
Bank Teller
Hudson City Savings Bank
12.1999 - 07.2002
- Para Praxis exam April 2019
High School Diploma -
Manalapan High
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