Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jennifer Rillo

Locustville,VA

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

26
26
years of professional experience

Work History

Office/Sales Manager

The Ivy Farm
06.2006 - Current
  • Input data into spreadsheets and databases.
  • Proficient with Microsoft Office and QuickBooks.
  • Conduct regular reviews of office procedures, identifying and implementing improvements for operational excellence.
  • Maintain accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Coordinate with IT support to upgrade office technology, enhancing overall efficiency and data security.
  • Provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Supervisor of trade show preparations and event booth.
  • Make company travel arrangements.
  • Negotiate contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Enhance office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Prepare and edit documents to produce precise, accurate and professional communication.
  • Oversee nursery inventory by planning and ordering plant material.
  • In-house sales and customer relations.
  • Assist in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

Waitress

Various Restaurants
01.1999 - 06.2006
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Various Roles/Family-Owned Restaurant

Rillo’s, Inc.
01.1999 - 01.2005
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Cultivated warm relationships with regular customers.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Hospitality Management -

Johnson & Wales
Providence, Rhode Island

K-8 - Graduated

Good Sheppard Catholic School
Camp Hill, Pennsylvania

High School - Graduated with Honors

Boiling Springs High School
Boiling Springs, Pennsylvania
01.2002

Skills

  • Customer service
  • Adaptability and flexibility
  • Attention to detail
  • Multitasking
  • Problem-solving
  • Computer skills
  • Verbal and written communication
  • Data entry
  • Bookkeeping
  • Inventory control

References

Available Upon Request

Timeline

Office/Sales Manager

The Ivy Farm
06.2006 - Current

Waitress

Various Restaurants
01.1999 - 06.2006

Various Roles/Family-Owned Restaurant

Rillo’s, Inc.
01.1999 - 01.2005

Hospitality Management -

Johnson & Wales

K-8 - Graduated

Good Sheppard Catholic School

High School - Graduated with Honors

Boiling Springs High School

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Jennifer Rillo