Jennifer Rimmer
Panama City
Summary
Dynamic leader with proven expertise in operations management and team leadership, honed at Guthrie's Chicken. Excelled in fostering employee satisfaction and cultivating strong client relationships, driving increased sales and profitability. Skilled in problem resolution and efficient multitasking, achieving significant improvements in team performance and customer relations.
Overview
5
5
years of professional experience
Work History
General Manager
Guthrie's Chicken
08.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Assistant Manager
The Grocery Kitchen and Taproom
02.2024 - 08.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Manager
C-Level Seafood Restaurant
02.2020 - 02.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Education
Associate of Science - Nursing
Cape Cod Community College
West Barnstable, MABachelor of Science - Neuroscience And Behavior
Mount Holyoke College
South Hadley, MASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Time management
- Team leadership
- Customer relations
- Efficient multi-tasker
- Inventory control
- Employee scheduling
- Verbal and written communication
- Administrative skills
Timeline
General Manager
Guthrie's Chicken
08.2024 - Current
Assistant Manager
The Grocery Kitchen and Taproom
02.2024 - 08.2024
Manager
C-Level Seafood Restaurant
02.2020 - 02.2024
Associate of Science - Nursing
Cape Cod Community College
Bachelor of Science - Neuroscience And Behavior
Mount Holyoke College
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