Jennifer Rios
Scheduler
Tempe,AZ
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Talented Scheduler with a hardworking mentality and an organized approach. Familiar with compliance and documentation requirements.
Overview
15
15
years of professional experience
Work History
Scheduler
PopHealthCare LLC
06.2021 - Current
- Coordinated and managed schedules for healthcare providers, demonstrating strong time management and multitasking skills
- Ensured proper allocation of resources for patient appointments, showcasing decision-making abilities
- Maintained accurate and up-to-date schedules for multiple clinics, highlighting attention to detail and organizational skills.
Assistant Manager
Bealls Inc
03.2021 - 10.2021
- Assisted the store manager in overseeing daily operations, demonstrating leadership and management skills
- Ensured customer satisfaction by providing excellent service, showcasing strong customer service skills
- Trained and developed team members to maximize performance, demonstrating ability to delegate and manage tasks
- Monitored sales and suggested strategies to increase revenue, showcasing strategic thinking and business acumen.
Assistant Manager
Spirit Halloween
08.2020 - 10.2020
- Assisted the store manager in daily operations, demonstrating leadership and management skills
- Trained and supervised staff members, showcasing ability to delegate and manage tasks
- Ensured efficient and accurate cash handling procedures, demonstrating strong financial management skills
- Maintained store appearance and merchandise display, showcasing attention to detail and organizational skills.
Collections Representative
Nationwide Credit Inc
02.2019 - 09.2019
- Responsible for contacting consumers regarding delinquent accounts
- Negotiate payment arrangements and settlements with consumers
- Document all communications and update account information
- Follow company policies and procedures to ensure compliance
- Maintain accurate and up-to-date knowledge of collection laws
- Handle inbound and outbound calls in a professional manner
- Work with team members to achieve department objectives
- Adhere to quality standards and best practices in collections.
Education
Associates - Medical Assisting
The Bryman School of Arizona
10.2007
Skills
- Decision Making
- Customer Service
- Time Management
- Typing
- Multitasking
- Cleaning
- Cash Management
- Delegation
- Medical Terminology
- Schedule Appointments
- Delegate
- Inventory Management
- Active Listening
- Delegate Tasks
- Teamwork and Collaboration
- Documentation proficiency
- Workflow Optimization
- Service Sales
Timeline
Scheduler
PopHealthCare LLC
06.2021 - Current
Assistant Manager
Bealls Inc
03.2021 - 10.2021
Assistant Manager
Spirit Halloween
08.2020 - 10.2020
Collections Representative
Nationwide Credit Inc
02.2019 - 09.2019
Associates - Medical Assisting
The Bryman School of Arizona
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