Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Rios

Tempe,AZ

Summary

Seeking Administrative Assistant role with 12 years of experience in administrative support, scheduling, and office management. Excelled as an Administrative Assistant at Preferred Homecare, enhancing executive productivity and managing sensitive information with discretion. Proven track record in customer service, multitasking, and maintaining meticulous records, ready to bring strong organizational skills to a dynamic team.

Overview

17
17
years of professional experience

Work History

Scheduler

PopHealthCare LLC
06.2021 - 06.2024
  • Manage healthcare provider schedules, ensuring efficient time management and effective multitasking to meet patient needs
  • Allocate resources strategically for patient appointments, utilizing decision-making skills to optimize care delivery
  • Maintain accurate and organized scheduling systems for multiple clinics, demonstrating a high level of attention to detail

Assistant Manager

Bealls Inc
03.2021 - 10.2021
  • Provided leadership in daily store operations, supporting the management team in ensuring operational efficiency and customer service excellence
  • Developed and implemented training programs for staff, enhancing team performance and productivity through effective delegation and task management
  • Analyzed sales patterns and contributed recommendations for revenue enhancement, demonstrating strategic insight and business acumen

Assistant Manager

Spirit Halloween
08.2020 - 10.2020
  • Supported daily operational management, including effective delegation and supervision of team tasks
  • Implemented training for staff, enhancing team proficiency and performance
  • Managed cash handling processes, ensuring accuracy and adherence to financial protocols

Collections Representative

Nationwide Credit Inc
02.2019 - 09.2019
  • Negotiated and finalized payment arrangements and settlements to resolve delinquent accounts, ensuring clear documentation and account updates
  • Maintained strict adherence to collection laws and company compliance policies while managing daily inbound and outbound communication with consumers
  • Contributed to team efforts to meet departmental objectives, consistently handling an average of 45 calls per day to collect outstanding debts

Administrative Assistant

Preferred Homecare
03.2015 - 06.2019
  • Facilitated executive operational efficiency by organizing meetings, arranging travel, and preparing essential documents
  • Enhanced team productivity by streamlining communication and maintaining rigorous data entry for critical record accuracy
  • Advanced cost-saving initiatives by proposing process optimizations and effectively negotiating with suppliers
  • Ensured exceptional customer service by promptly addressing client needs and safeguarding confidential information

Medical Assistant

Rajiv Parikh MD
02.2011 - 11.2015
  • Streamlined patient appointment management and enhanced record-keeping, leading to improved patient experiences and clinic workflow
  • Assisted physicians during examinations and diagnostic procedures, contributing to clinic efficiency and comprehensive patient care
  • Maintained accurate documentation of patient histories, vitals, and medications, ensuring high standards of patient care and safety
  • Managed medical inventory and supply replenishment, conducted insurance verifications, and facilitated front-office communications, supporting clinic operations

Medical Assistant

Ahwatukee Family Medical Center
09.2007 - 11.2010
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.

Education

Associates - Medical Assisting

The Bryman School of Arizona
Tempe, AZ
10.2007

Skills

  • Decision Making
  • Customer Service
  • Time Management
  • Medical Terminology
  • Schedule Appointments
  • Inventory Management
  • Active Listening
  • Teamwork and Collaboration
  • Documentation Proficiency
  • Workflow Optimization

Timeline

Scheduler

PopHealthCare LLC
06.2021 - 06.2024

Assistant Manager

Bealls Inc
03.2021 - 10.2021

Assistant Manager

Spirit Halloween
08.2020 - 10.2020

Collections Representative

Nationwide Credit Inc
02.2019 - 09.2019

Administrative Assistant

Preferred Homecare
03.2015 - 06.2019

Medical Assistant

Rajiv Parikh MD
02.2011 - 11.2015

Medical Assistant

Ahwatukee Family Medical Center
09.2007 - 11.2010

Associates - Medical Assisting

The Bryman School of Arizona

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Jennifer Rios